About Pies & Surprise St.Louis-based dessert from custom cakes, pies, cookies, cupcakes, etc. A small mother-daughter bakery with big flavors spreading love in every bite.
Pickup windows are set unless we discussed differently via text.
Delivery is $1 per mile
Lead Times
• Standard menu: 24–48 hrs.
• Seasonal pies/cheesecake: 48–72 hrs.
• Large orders (3+ pies or 3+ dozen items): 4–7 days.
Allergens & Kitchen Notice
Products may contain or come into contact with nuts, dairy, wheat, and soy. Please share allergy info in your order form; we do our best, but cross-contact is possible.
Cancellations/Changes
• 48+ hrs notice: full credit or new date.
• <48 hrs: ingredient/labor costs may be retained (store credit when possible).
Payment
Invoices must be paid by the due date to confirm your slot. We accept CashApp, Zelle, card at pickup, and cash.
Custom Cake Policy (Read Before Ordering)
🎂 Custom Cake Policy (Please Read Before Ordering)
Our decorated and themed cakes are baked from scratch, designed with care, and customized to fit your vision.
To ensure quality and availability:
• Advance Notice: All decorated cakes must be ordered at least 5 business days in advance.
• Rush Orders: Requests placed with fewer than 5 days’ notice may be accepted if scheduling allows and will include a rush fee.
• Deposit Requirement: A non-refundable deposit is required to secure your date and design. Remaining balance is due before pickup or delivery.
• No “Nick-Picking” Policy: Each cake is uniquely handmade, minor design variations may occur, but quality and flavor are always guaranteed.
• Pickup & Delivery: Delivery is strongly recommended for custom cakes to ensure safe transport. Once a cake leaves our care, Pies & Surprise is not responsible for any damage during customer handling, travel, or storage.
