*General* 1. Q: What are your business hours? A: 9am-9pm 2. Q: Do you offer custom ordering? A: Yes, please contact us to discuss options! 3. Q: Can I make changes to my order? A: Please contact me as soon as possible if any changes need to be made. *Ordering and Payment* 1. Q: How do I place an order? A: Online 2. Q: What payment methods do you accept? A: Cash, venmo, cashapp, zelle 3. Q: Do you require a deposit? A: Not at this time *Products* 1. Q: Do you offer gluten-free/vegan/sugar-free options? A: I am actively working on getting gluten free options available! 2. Q: What ingredients do you use? A: Gluten, sourdough starter or discard, dairy, eggs, nuts. 3. Q: Are your products made fresh daily? A: Yes. *Delivery and Pickup* 1. Q: Do you offer delivery? A: Yes, free delivery to residents of Delaware county. $5 delivery fee will apply for those outside Delaware county. 2. Q: What are your pickup times? A: Delivery only. 3. Q: Can I pick up my order early? A: Please contact us to confirm availability, I should be able to accommodate you. *Allergies and Sensitivities* 1. Q: Do you have nut-free products? A: Yes 2. Q: Can you accommodate food allergies? A: Yes, please inform us of allergies when ordering. *Cancellations and Refunds* 1. Q: Can I cancel my order? A: Please contact me as soon as possible or within 24 hours 2. Q: Do you offer refunds? A: Yes but not on special orders or requests. *Special Occasions* 1. Q: Do you offer wedding cakes? A: No. I do however offer macarons which would be perfect for any occasion! 2. Q: Can you make birthday cakes? A: No. *Miscellaneous* 1. Q: Do you offer tastings? A: No 2. Q: Can I make a special request? A: Yes, please contact us to discuss options! *Contact* Phone: 6149076235 Email: Wakenbakeonlinebakery@gmail.com Address: Lewis Center, OH *Social Media* Follow us on Facebook & Instagram for updates and promotions! *Disclaimer* Please note that our products and services are subject to change. We strive to provide accurate information, but please contact us for confirmation. Wake & Bake Online Bakery operates under Ohio Cottage Food laws.