If chosen to pick up directly from Lani Cakes 808, you, the customer, are responsible for your custom order once handed off.
At hand off, you will sign an agreement form that your custom order has been observed and confirm that it is in prestine condition.
Therefore, if custom order is damaged in any way from your transportation to set-up, Lani Cakes 808 is not responsible for the damages, and a refund will not be issued.