1. How do I place an order? You can place an order through my booking link or by messaging me directly. Once your order details are confirmed, a 50% non-refundable deposit is required to secure your date. ⸻ 2. What payment methods do you accept? TreatStreetCreations accepts Cash, Zelle, and Apple Pay only. Payment must be sent within the requested timeframe or your slot may be released. ⸻ 3. Do you require a deposit? Yes. A 50% non-refundable deposit is required for every custom order. Your order is not confirmed until the deposit is received. ⸻ 4. When should I book? Please book 3–7 days in advance. During holidays or busy seasons, book 1–2 weeks early to secure your spot. ⸻ 5. Do you offer delivery? Delivery is available for an additional fee depending on distance. Exact pricing will be provided once your location is shared. ⸻ 6. What is your cancellation policy? Deposits are non-refundable under any circumstance. You may reschedule once if you notify me at least 48 hours before pickup. ⸻ 7. What if I’m late picking up my order? Please be on time. A late fee may apply after 15 minutes. TreatStreetCreations is not responsible for melted, damaged, or altered treats due to late pickup. ⸻ 8. Do you make custom themes? Yes! I offer fully custom strawberries, cupcakes, cake pops, break-away hearts, and themed treat boxes. Inspiration photos are welcomed, but final designs may vary slightly. ⸻ 9. What’s included in your pricing? Pricing reflects: • Ingredients • Time • Custom design • Packaging Additional toppings, characters, themes, or luxury add-ons may increase the price. ⸻ 10. Are your treats allergy-friendly? Treats may contain or come in contact with: • Dairy • Nuts • Gluten Please notify me of any allergies before ordering, but I cannot guarantee a nut-free or allergen-free environment. ⸻ 11. How do I store the treats? • Strawberries: Refrigerate, best same day • Cupcakes: Room temp or fridge, 2–3 days • Cake pops: Cool/dry place, up to 5 days • Break-away hearts: Room temperature ⸻ 12. Do you accept last-minute orders? Rush orders are accepted only if I have availability. A rush fee will apply for same-day or next-day orders. ⸻ 13. Do you offer specialty packaging? Yes! Luxury packaging, custom boxes, ribbons, tags, and themed presentation are available for an extra fee.

Please arrive at your scheduled pickup time. Because all items are made fresh, delays can affect quality and storage. • A 15-minute grace period is allowed. • After 15 minutes, a late pickup fee may apply. • Orders not picked up within 1 hour may be considered forfeited. • No refunds will be issued for missed or late pickups. • We are not responsible for quality once the pickup window has passed

Orders can be placed through our booking site or by direct message. A non-refundable deposit is required to secure all orders.

We recommend ordering 3–7 days in advance. Same-day or next-day orders may be accepted based on availability and may include a rush fee.

Yes. A 50% non-refundable deposit is required to confirm your order. Your date is not secured until the deposit is received.

The remaining balance is due 1 hour before pickup unless stated otherwise.

We accept Zelle, Cash App, Apple Pay, and cash (exact amount preferred).

Deposits are non-refundable. Cancellations made less than 48 hours before pickup will require full payment.

Due to the custom nature of our desserts, all sales are final. No refunds once an order has been started or completed.

Please arrive at your scheduled pickup time. A 15-minute grace period is allowed. After that, late fees may apply. Orders not picked up within 1 hour may be forfeited with no refund.

Delivery may be available for an additional fee depending on location and availability. Once delivered, responsibility transfers to the customer.

Most items should be refrigerated until ready to serve. Chocolate-covered strawberries are best enjoyed within 24 hours.

Please note that we work in a kitchen that handles dairy, nuts, eggs, and gluten. We cannot guarantee allergen-free items.

Changes must be requested at least 48 hours in advance and are subject to availability. Additional fees may apply.

Yes! Custom designs are welcome. Please provide inspiration photos. Final designs are based on creative discretion.

Yes, we offer party packages for events. Please inquire for pricing and availability.

Please double-check all details. We are not responsible for issues caused by incorrect information provided by the customer.

We may post completed orders for promotional purposes unless requested otherwise in advance.