You can reach me through my Facebook page, email theheirloomapron2019@gmail.com or my cell 865-304-5646
When is payment due?
For standard orders, payment is not due until pick up unless otherwise discussed.
For weddings, payment is due in full 2 weeks prior to the event date.
How do I pay?
At this time, I accept Venmo, PayPal and cash.
Can I make changes to my order once I have confirmed?
You can't make changes on your end but I'm happy to make changes on my end if needed. You can message me anytime.
What if I need to cancel my celebration order?
Things happen, and I understand! This is one reason that I do not ask for payment up front for celebration cakes. Often, that payment would be due at pick up. In the event that you have pre-paid for your celebration cake but need to cancel, that total would be refunded back to you minus any supply costs or electronic fees incurred.
If you have pre-paid but fail to pick up your order, you will not be eligible for a refund and future orders will not be accepted.
What if I need to cancel my wedding order?
Wedding payment in full is due 2 weeks prior to the event date (unless otherwise discussed).
In the event that you need to cancel more than 2 weeks prior to the event date, a full refund will be sent minus any supply costs or electronic charges incurred.
For cancelations within the 2 week time frame of the event date, 50% of the total will be refunded back.
For cancelations on the day of or 1-2 days prior to the event date, a refund will not be issued as the costs and labor will have already been initiated or completed by that time.
