All orders must be placed through our Bakesy shop. We do not accept orders through DM or text so nothing gets lost.
How far in advance should I order?
We book on a first-come, first-served basis. Ordering 3–7 days in advance is ideal. Holiday weeks fill FAST.
Can I order same-day?
Sometimes! If we’re able to squeeze you in, a rush fee may apply.
Where is pickup located?
Pickup is in West Palm Beach, FL. The exact address is sent after checkout for privacy.
What are your pickup times?
Pickup windows vary by day and product. You’ll select your time slot at checkout.
What if I’m running late?
Message us ASAP. A $10 late fee may apply after 15 minutes. After 30 minutes we cannot guarantee freshness.
Do you offer delivery?
Yes! Local delivery is available for an added fee depending on distance. Someone must be home—Florida heat melts everything.
What payment methods do you accept?
Through Bakesy we accept:
• Credit/debit cards
• Apple Pay / Google Pay
• Cash App & Zelle (select at checkout if enabled)
• Venmo / Paypal
Card payments include a small processing fee to cover Stripe’s commission.
Do you require deposits?
Standard orders: full payment at checkout.
Large/custom orders: deposits may be required.
Do you take custom requests?
Yes! Availability depends on the week. Custom flavors, themes, or designs may include an additional fee.
Can I send inspo photos?
Yes! Upload them while ordering. We will match the vibe, not recreate exact copyrighted designs.
Do you offer refunds?
All sales are final. Cancellations 48+ hours before pickup may receive store credit.
Can I reschedule my pickup date?
If it’s 48+ hours before your original pickup, yes! Within 48 hours, changes may not be possible.
Can I change my order after placing it?
Changes must be requested 48+ hours in advance. After that, production has started.
Do you accommodate allergies?
We do not guarantee allergen-free products. Our kitchen handles milk, eggs, wheat, soy, peanuts, tree nuts, dyes, and chocolate.
Why doesn’t my dessert look exactly like the photo?
Everything is handmade in small batches — slight variations in size, shape, and color are normal.
How do I store my treats?
• Cinnamon rolls → airtight 2–3 days; warm 10–15 sec
• Brownies/blondies → room temp 3–4 days; freeze 2 months
• Cheesecake → refrigerated 3–4 days; freeze 1 month
• Cookies → airtight 3–4 days
Full instructions also come with every order.
Will my treats melt?
Florida heat is no joke. Keep everything cool and shaded during transport.
Do you ship?
Yes! We now offer shipping — but ONLY within the state of Florida.
We keep it local so your treats stay fresh, safe, and dreamy during transit.
• Shipping is Florida-only (no out-of-state shipments)
• Select items are eligible based on freshness + stability
• Orders ship Monday–Wednesday to avoid weekend delays
• Tracking info is provided once your box is on the way
• Customers must enter the correct address — we ship exactly as provided
• We are not responsible for weather delays or carrier issues
If you’re in Florida, we’ve got you! If you’re outside the state, keep an eye on updates — expanded shipping may come in the future.
Do you do large events?
Yes! We cater small events, parties, and gatherings. Message us for availability.
How can I stay updated on drops?
Follow us on Instagram @thebluedreambakery.co and sign up for our VIP list at checkout.