All order inquiry responses will be done within usually 24-72 hours. All responses are made via email/ text so please check email used in order request form or in spam. This is to help keep orders all in one place.
What is pricing based off of?
Pricing is based off the amount of detail and customization a set requires. Sets with lettering, characters, florals, etc require more time in which the coat will reflect. If you’re ordering more than a dozen you can choose from 2 different tiers to mix and match (ex: ordering 2 dozen; 1 dozen Basic set & 1 Classic set) If this is something you’re interested in please let me know when ordering so I can price accordingly.
Are your cookies allergy free?
Cookies are made in a kitchen that is not entirely allergy free. If you have any allergies please let me know so I can confirm or not whether I can fulfill your order. There are options for cookies to be made gluten free and without almond flavoring.
What are my pick up or delivery options?
I currently am doing contactless porch pick up at my house. Once order is confirmed a date and time is arranged to make sure your cookies are out and ready for you to receive. I am able to deliver locally to Treasure Valley locations and there is a fee of $15.
Do my cookies come individually packaged?
All cookie are individually packaged and heat sealed to assure freshness. This helps cookies hold freshness for up to 2 weeks. If you would like cookies packaged with bows/ ribbon there is an option to add that on.
Do you ship?
Currently I am an unable to ship cookies.
Are there fees for late ording or cancellations?
Any late orders made after 2 weeks will have a $10 late order fee added to your order and any orders canceled within 2 weeks of pick up date will be credited towards future order with no refund.
