Yes. A 50% non-refundable deposit is required to secure your order.
Deposits must be paid within 48 hours of receiving your invoice, or your request will be canceled.
What is your response time?
Please allow up to 24 hours for a response to messages or order inquiries. I appreciate your patience!
Do you offer rush orders?
Yes, depending on availability.
• Standard Rush Fee: $20 (orders placed within 3 days of due date)
• Cake/Cupcake Rush Fee: $30 (orders placed within 5 days of due date)
Full payment is due at the time of acceptance for any rush orders.
Rush orders are not guaranteed and are accepted at my discretion.
What happens if I need to make changes to my order?
Any schedule changes must be communicated at least 24–48 hours in advance.
No refunds will be issued for lack of communication.
What if something happens to my order after pickup?
Once your order leaves my possession, I am not responsible for any damages. Please transport treats carefully and keep them in a cool, secure place.
Do you accommodate allergies?
Please inform me of any allergies before placing your order. While I take precautions, all treats are made in a home kitchen that may process common allergens including nuts, dairy, eggs, and wheat. I cannot guarantee an allergen-free environment
Can I change my design after booking?
Minor changes may be accepted if requested at least 3–5 days before your due date. Major design changes may require additional fees and are subject to availability.
