1. Fill out an order form, the date they are needed, how many you need, theme and any inspirational pictures you have, be as detailed as possible. When I get your invoice, I will look it over and get back to you asap.
2. Some of our products are (instant checkout 🛒) and can be instantly ordered and paid for!
3. Send us a text of what you are wanting, the date they are needed, how many you need, theme any any inspirational pictures you have and I can create an order for you.
4. Send us and email at downsouthsweets23@gmail.com with the date they are needed, how many you need, theme and any inspirational pictures you have and I’ll check my calendar and see if we can “bake” it happen.
5. Also, if you need an immediate answer or need to place a quick order, please give us a call. 225-715-5118
Too much info is better than not enough.
What if I need to place a rush order?
Call us at 225-715-5118. If you need an order to be squeezed in and moved to the top of the list, it may be possible. We do charge a rush fee of $10 per dozen, get with us asap if you need some sweets!
What are drop cookies?
These are 3.5 oz (ice cream scooped sized) soft-baked chewy cookies! If you could only smell these coming right out of the oven! We offer Chocolate Chip Explosion, Oatmeal Raisin, Red Velvet, Reese's Stuffed Peanut Butter, Cookie Monster, Oreo Cookies and Cream, White Chocolate Macadamia Nut & Oatmeal Chocolate Chip. Customize your cookies with sweet inclusions...m&m's, toffee bits, flake salt!! They can also be half dipped/drizzled in chocolate if you want them extra fancy!
What do you have available?
We bake our sweets to order! Typically we don’t have extras available, except for holidays, if we are feeling generous and baked more than we needed! Contact us to grab them while they last..
Are you allergy friendly?
While we are not an allergy-friendly bakery, we do offer gluten free sugar cookies and cake pops for an extra fee. *Please be aware that we use wheat, dairy, eggs & nuts in our kitchen.
How far in advance do I need to order?
Booking sooner rather than later will guarantee you a spot! 2 weeks is usually the lead time we need to design a custom set but we will do our best to squeeze in small orders if we can! Drop cookies only need a 1 week lead time. We do offer to bump you up in line for a small fee!
Where do I pick up my order?
Your order can be picked up at the address listed. Text or call when you’re heading here and they will be brought out to you, no need to even get out of your vehicle! Service with a smile!
Do you ship your sweets?
We would love to ship you some sweet treats! Shipping fees will be charged separately, prices depend on the weight of the package and current shipping costs. We will securely package your goodies and can use any shipping company you prefer. Once they are shipped, they are out of our hands and we can’t guarantee that they won’t be damaged in transit (even if they are broken they can still be eaten!)
What are cake pucks?
Cake pucks are a delicious bite of cake, covered in chocolate. Choose your cake flavor and how you want it decorated. We also have gluten free available! (We are an allergy friendly micro bakery)