Cookielicious Cakes, LLC

INGREDIENTS All cakes, fillings, and icings may contain, or come into contact with, soy, wheat, dairy, nuts, or other allergens. It is the responsibility of the Customer to inform me before the confirmation of their booking of any allergy issues. It is the responsibility of the Customer to inform their guests of all allergy information and accordingly the Supplier will not be held liable for any allergic reaction resulting from consumption of the cake. ORDERS We prefer at least (7) days notice for all orders, as we are continually booked in advance. We will however endeavor, where availability permits accept short notice cakes. DEPOSITS A non-refundable deposit of 50% is required to hold your date. Payment must be paid in full within seven (7) days before pickup. PICKUPS Due to the Florida Food Cottage laws as a home baker, clients are not able to pick up their orders at my residence. Therefore, I offer a safe pick-up location at my place of work and your order can be picked up anytime after 10 AM day of pick up. Pick up location: Gulfcoast Inn, 2555 Tamiami Trail N., Naples, FL 34103. Please check in with the front desk for your order. It is the responsibility of the Customer to check the state of the product before leaving the premises. Once the item has left the premises, the Customer is responsible to ensure that product gets to its destination safely and is stored as per our instructions to achieve the best results for taste and quality. The Customer is liable for any damage, accident, or mishap that may occur once the cake or treats is released from the care and custody of the Supplier. The Supplier is not liable for any damage that may occur thereafter. DELIVERY We offer delivery for certain destinations. Delivery is charged depending on location. Max delivery distance is 35 miles. Delivery will be carried out safely and appropriately. Once delivered to the customer and change of hands has been completed with the product in appropriate condition, it is then up to the customer to store and care for the cake as per our instructions. If anything is to happen to the cake after this exchange, we are not liable for any damages. POSTPONEMENT If, for any reason, the event is required to be postponed, please contact me immediately. The new date proposed will be subject to availability. CANCELLATIONS/REFUNDS If cancellation of the order is required, and you have paid your full balance, the refund policy is as follows: If the cancellation is up to one (1) month in advance of your event date, you will receive a refund, less your initial deposit and the cost of any supplies already purchased for your cake. If the cancellation is less than seven (7) days before your event, there will be no refunds given. BY PAYING THIS INVOICE, YOU HAVE AGREED TO THE TERMS AND CONDITIONS OF COOKIELICIOUS CAKES POLICY.