How far in advance should I book?
I recommend booking 2–4 weeks in advance for custom cakes and 4–6 weeks for larger or themed orders. I do my best to accommodate everyone, but last‑minute availability is not guaranteed.
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What is your lead time?
My standard lead time is 2 weeks. If you need your order sooner, I may be able to fit it in depending on my schedule. Short‑notice orders may include a rush fee.
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Do you charge a rush fee?
Yes. Orders needed in less than 2 weeks may include a rush fee of $20–$35, depending on the design and the amount of work required. This helps cover the extra time and adjustments needed to complete your order.
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Do you require a deposit?
Yes. All orders require a 50% non‑refundable deposit to secure your date. This allows me to reserve your spot and begin preparing for your order.
For consistency and fairness, I do not accept the full amount upfront. The remaining balance is due at pickup or delivery.
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What payment methods do you accept?
I accept Cash App, Venmo, and Zelle through my website.
For your protection and mine, I do not accept PayPal or Facebook Pay.
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Do you deliver?
Yes, I offer delivery on post and to select nearby locations. Delivery fees vary based on distance and help ensure your cake arrives safely.
Delivery Rates:
• On‑post delivery: $5–$10
• Local off‑post delivery: $10–$20 depending on distance
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Can I pick up my order instead?
Absolutely. Pickup times are scheduled to make sure your order is fresh, ready, and handled with care.
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What flavors do you offer?
I offer a rotating menu of premium flavors. Popular options include:
• Vanilla
• Chocolate
• Strawberry
• Red Velvet
• Lemon
• Cookies & Cream
(Additional flavors may be available upon request.)
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Do you make themed cakes?
Yes — I enjoy creating clean, detailed designs, including military‑themed cakes. While I do not recreate another baker’s exact work, I can design something inspired by your theme.
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Can I send inspiration photos?
Yes, inspiration photos are always welcome and help me understand the style you love. I do not copy anyone’s work or recreate another baker’s design exactly. Your photos are used as inspiration only, and I ask for creative freedom to bring your vision to life in my own style.
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How do I store my cake after pickup?
Keep your cake refrigerated until about 1–2 hours before serving. Buttercream cakes stay at their best when kept cool.
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What is your cancellation policy?
Deposits are non‑refundable. Cancellations made less than 7 days before pickup or delivery are not eligible for refunds, as your date and preparation time have already been reserved.
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Do you offer tastings?
Yes. Tastings are available for larger or specialty orders and must be scheduled in advance.
Loyalty Customer Perks
Do you offer a loyalty discount?
Answer:
Yes! After your third order
the Returning Client who complete three orders unlocks an exclusive 10% loyalty discount on their next cake. A small way to say thank you for choosing Cakes of Dreams again.