✨How do I place an order? Orders are placed through the weekly order form. The order form opens every Sunday at 9:00 AM and remains open through Tuesday evening at 9:00 PM (or until I reach capacity). ✨When can I order? Order Form Opens: Sunday at 9:00 AM Ordering Closes: Tuesday at 9:00 PM Pickup/Delivery Day: Saturday Because all products are made to order, I cannot typically accommodate last-minute orders after ordering closes. ✨When will I receive my order? All orders are available for: Porch Pickup on Saturday Local Delivery on Saturday (when available). Specific pickup and delivery times will be provided before pickup day. ✨Where are you located? I am a home-based micro bakery operating under Tennessee Cottage Food laws. The pickup address will be provided after your order is confirmed. ✨Do you offer delivery? Yes! Local delivery may be available for an additional fee depending on location. Please check the weekly order form for delivery availability. ✨What products do you offer? The menu rotates regularly and may include: Traditional Sourdough Bread Flavored Sourdough Loaves Sourdough Cinnamon Rolls Sourdough Focaccia Seasonal Specials ✨Do you take custom orders? Custom orders may be accepted based on availability and advance notice. Please contact me before placing your order to discuss custom requests. ✨How should I store my sourdough bread? For best results: Store at room temperature in a bread bag or wrapped in a clean kitchen towel. Avoid refrigeration, as it can dry out the bread. Freeze any bread you won't eat within 2–3 days. ✨How should I reheat focaccia? Warm in a 350°F oven for 5–10 minutes for the best texture and flavor. ✨How should I store cinnamon rolls? Store covered at room temperature for 1–2 days or refrigerate for longer storage. Warm slightly before serving for the best experience. ✨What payment methods do you accept? Payment is due at the time of ordering unless otherwise specified. Accepted payment methods will be listed on the order form. ✨What is your cancellation policy? Orders may be canceled before ordering closes on Tuesday at 9pm. Because products are made specifically for each customer, cancellations requested after Tuesday may not be eligible for a refund. ✨What happens if I miss my pickup? Please contact me as soon as possible. Orders not picked up on the scheduled pickup day may be forfeited without refund unless prior arrangements have been made. ✨Are your products made in a licensed commercial kitchen? No. My products are made in a home kitchen that is not inspected by the state or local health department, as permitted under Tennessee Cottage Food laws. ✨Do your products contain allergens? My kitchen regularly uses: Wheat Milk Eggs Soy While precautions are taken, products are made in a home kitchen and cross-contact with allergens is possible. ✨Why is sourdough different? Sourdough is naturally leavened with a wild sourdough starter and fermented over an extended period to develop flavor and texture. ✨Can I request a specific flavor? You're welcome to suggest flavors! I love hearing customer ideas and may feature requested flavors in future menu releases. ✨Order Capacity Once weekly baking capacity is reached, the order form will close early. ✨ Product Variation Because all products are handmade, slight variations in appearance, shape, and color are normal. ✨Weather Policy In the event of severe weather, pickup and delivery times may be adjusted. Customers will be notified promptly. ✨Any questions or concerns, please reach out to me: butterbeansourdough@gmail.com