Yummie Lily Desserts

Yummie Lily Desserts is committed to providing professionally decorated desserts as outlined in your request order form. We guarantee that the agreed-upon flavors, size, & design elements will be met as specified. If you are unsatisfied with your product(s), please notify us upon receival so we may address your concerns promptly.

•Small orders: 1 week notice required.

•Large orders: 2-3 weeks notice required.

•A booking fee/deposit or payment in full is required to confirm an order.

•Required payments not fulfilled within 48 hours of sent invoices are canceled.

•Orders under $50: full payment required

•Orders over $50: 50% booking fee/deposit required.

•Accepted short-notice orders (1–2 days) require full payment at confirmation.

•All booking fees/deposits are non-refundable and non-transferable.

•Full payments remain subject to the cancellation & refund policy.

•Yummie Lily Desserts may cancel orders due to death, injury, illness, severe medical conditions, or accidents affecting the baker or immediate family; in such cases, booking fees/deposits will be refunded.

•All design details are final after confirmation, & once the order is secured with required payment.

•While final products will closely match agreed-upon designs, minor variations may occur.

•Post-confirmation changes are not guaranteed, may incur design fees, and may increase the total price.

•No refunds for purchased supplies or completed work

•No changes accepted within 7 days of delivery or collection (pick up).

•Scheduled collection: Mon–Fri 8:00 a.m.–4:00 p.m.; Sat–Sun 10:00 a.m.–2:00 p.m.; alternate times by prior arrangement.

•15-minute grace period for pickups.

•Late arrivals without notice will incur a fee.

•No call, no show: orders not collected without notice are forfeited; no refund, credit, or date change allowed.

•Yummie Lily Desserts may donate, resell, or dispose of forfeited orders.

•Orders not collected within 48 hours are discarded.

•Self-Transport Waiver: required for pickups. Acceptance of the order transfers all responsibility for the product to the customer; Yummie Lily Desserts is not liable for any post-pickup damage or loss.

•Must be arranged at the time of reservation or ASAP afterward.

•Fees cover time & fuel.

•The customer must provide accurate delivery information & ensure the location is accessible.

•If no recipient is available, a 10-minute wait will be observed; failed deliveries are returned & rescheduled at the customer’s expense.

•Yummie Lily Desserts is not liable for delays or failures caused by events beyond our control (accidents, natural disasters, weather, illness, supply issues, strikes, etc.). •Liability for unavoidable interruptions is limited to the cost of the order, excluding delivery fees.

•Yummie Lily Desserts will advise the customer or authorized designee of any non-edible items requiring removal.

•Customer assumes full responsibility for removal of all non-edible decorations and internal supports prior to serving.

•Yummie Lily Desserts is not liable for injury, illness, or damage from non-edible elements.

•Acceptance of the order—whether by pickup or delivery—constitutes acknowledgment of this notice and an assumption of all associated risk.

•Products are baked close to collection/delivery for freshness.

•Refrigeration is required immediately upon receipt.

•The customer assumes all responsibility for storage, handling, and consumption, and indemnifies Yummie Lily Desserts from any related claims.

•Orders with nuts will include an allergy warning label

•Products may contain or contact nuts, soy, wheat, dairy, eggs, natural/artificial dyes, flavorings, sugar, or other allergens.

•By accepting the order, the customer acknowledges and agrees that Yummie Lily Desserts shall not be held liable for any allergic reaction, illness, or injury resulting from the consumption of any products.

•Heat, humidity, and environmental conditions can affect product quality.

•Keep desserts refrigerated or in air-conditioned conditions; transport in air-conditioned vehicles is advised.

•Yummie Lily Desserts is not liable for damage due to weather, improper storage, or transport.

•Structurally complex cakes (e.g., topsy-turvy) are sensitive to handling; damage after collection is the customer’s responsibility.

-Exemption

Damage solely caused by Yummie Lily Desserts may be eligible for partial/full refund with proof provided immediately.

•Date changes are subject to availability & not guaranteed.

•Cancellations must be submitted at least 60 hours BEFORE the scheduled date.

-Booking fees/deposits: non-refundable and non-transferable

-Fully paid orders canceled within 60 hour timeframe: refund of order total

•Cancellations after 60 hours: all amounts paid are forfeited.

•Unaccommodated date changes: booking fees/deposits are not refunded.

•By placing an order, the customer agrees to these terms.

•Yummie Lily Desserts is not liable for bodily injury, illness, or consequential damages from preparation, delivery, collection, handling, or consumption.

•By placing an order, the customer acknowledges that they have read, understood, & agree to all Terms & Conditions in their entirety.