Deposit & Refund Policy
A non-refundable deposit is due at the time of placing your order.
Your order is not secured until the deposit has been received.
Because Whimsicles are custom-made, all deposits and payments are non-refundable and non-transferable. This includes cancellations, no-shows, or changes made after ordering.
Handling & Responsibility
Once Whimsicles and WhimsyBerries leave my hands, I am no longer responsible for them.
This includes (but is not limited to):
• Damage during transport
• Melting due to temperature
• Improper storage or handling after pickup/delivery
Please handle with care and follow any storage instructions provided.
Cottage Food Compliance
Whisk & Whimsy operates in full accordance with Ohio Cottage Food Laws.
All products are made in a home kitchen that is not subject to state inspection.
Thank you for supporting a small, local business ✨
Packaging
All treats are individually wrapped and presented in a clean, bakery-style box. Luxe packaging upgrades are available for gifting and special occasions.
Vegan Options?
Yes—vegan options are available upon request for an additional fee. Gluten free options available as well. Please note this when placing your order.
How far in advance should I order?
Custom orders require advance notice. Availability is limited, especially during holidays, so early booking is strongly recommended.
How far in advance should I order?
Custom orders require advance notice. Availability is limited, especially during holidays, so early booking is strongly recommended.
Is there a minimum for custom orders?
Yes. Custom orders begin at one dozen. Smaller quantities are available only from our seasonal offerings.
Can I choose colors or themes?
Of course! NOTE: Pre-set designs are not customizable. Custom orders allow for color palettes and general themes, but artistic details are left to the Whisk & Whimsy creative process ✨
Do you accommodate allergies?
While we do our best to be mindful, all treats are made in a kitchen that handles common allergens (including dairy, eggs, nuts, and gluten). We cannot guarantee allergen-free products.
Do you offer pickup or delivery?
All collections are available for local pickup only. Exact pickup timing and location details will be shared upon confirmation.
Are your treats edible works of art?
YES. Every piece is handcrafted, which means slight variations are part of their charm and magic.
Do you offer adult-themed treats?
Yes, select offerings are designed for 18+ celebrations and are clearly labeled.
Whimsicles Care Instructions (Cake Pop Care)
💕How long do cake pops stay fresh?
Cake pops remain fresh at room temperature for up to 7 days when stored properly.
💕How should I store them?
Store cake pops in an airtight container lined with a paper towel at the bottom to absorb excess moisture.
💕Should cake pops be refrigerated?
Refrigeration is optional. If refrigerated, remove cake pops 1-2 hours before serving and allow them to come to room temperature for best texture and flavor.
💕Can cake pops be frozen?
Yes. Cake pops may be frozen in an airtight container for up to one month. Thaw at room temperature before serving.
💕What should I avoid?
Keep cake pops away from direct sunlight, heat, and moisture, as these can affect the finish and texture.