Vlania's Tres Leches and Pastelería

We at Vlania's Tres Leches and Pastelería are always striving to provide an above-and-beyond customer experience. We believe in building our business on a strong foundation, adhering to a set of standards that allow both parties to enjoy the Tres Leches cake experience to the fullest! Below, you will find the "our promesas and yours", which ensure transparency in everything we do for our customers. We are happy to serve you and look forward to making your needs our priority! Advance Notice: To ensure we provide the best quality and service, we kindly ask for a minimum of 3 days' notice for single Tres Leches cake orders. For larger Tres Leches cake orders, please give us at least a week's notice. This allows us to prepare your delicious cakes with the utmost care and attention to detail! We are happy to accommodate last-minute orders if our schedule and workload allow. Please note that full payment will be required at the time of order, and our standard cancellation policy will not apply in these cases. Deposits and Payments: To secure your order, we kindly ask for a 20% deposit upon receipt of the invoice, with the remaining balance due the day before your pickup or delivery date. This helps us ensure everything is perfect for your special occasion! Consultations and Tastings We understand that for special events like weddings, you'd like a personalized one-on-one consultation to discuss design and taste our extensive range of flavors. We're delighted to accommodate your needs and provide you with the exceptional experience you deserve for such a special occasion! Customization We offer customization on all our Tres Leches cakes! You can easily add these customizations through our website and include any additional comments to help us capture your vision and the essence of the Tres Leches cake you desire. Cancellations and Changes Life happens, and we completely understand! If you need to cancel or change your order for any reason, please let us know at least 72 hours in advance. After this period, the deposit will be retained. Pickup and Delivery Delivery. We are pleased to offer complimentary local delivery within the first 45 minutes. For those who are located farther away, we can arrange to meet halfway at the 30-minute mark. For deliveries exceeding 30 minutes, a $5 fee will apply for each additional 30-minute increment. Pickup: Alternatively, you’re welcome to pick up your order! Please let us know your preferred pickup time, and we’ll be happy to accommodate you. Allergy and Dietary Concerns We prioritize allergy and dietary restrictions with the utmost care. Please inform us of any specific needs you have, and we’ll do our best to accommodate them. Storage and Handling Instructions You will receive a card with the instructions for storage and handling along with your order. Liability After the Tres Leches cake has been delivered or picked up, Vlania's Tres Leches and Pastelería will no longer be responsible for any damage that may occur. We appreciate your understanding and hope you enjoy your cake! Minimum Order Requirement We have a minimum order requirement for our minis, which is why they are available by the dozen!

Hello, Pastelitos! We’re excited to share something that truly defines us—a Pastelería! But what exactly does that mean? Let's dive into the meaning behind this beautiful word and why it's central to who we are. The word Pastelería comes from the Spanish term pastel, which translates to "cake" in English. Just like in English, where we define a cake as “a soft, sweet item made from a mixture of flour, shortening, eggs, sugar, and other ingredients, baked and often decorated,” pastel holds the same essence. Languages naturally evolve across regions, and words can carry similar meanings in different countries where the same language is spoken. The word cake is no exception in Spanish-speaking cultures. Here are three of the most common terms used for cake: - Pastel - Torta - Bizcocho Of these, pastel is the most universally recognized word for cake and is used in many countries, including Mexico, Central America, and parts of South America. It's also commonly understood across all Spanish-speaking regions. At our Pastelería, we specialize in the delicious and beloved pasteles de Tres Leches—a rich, moist cake soaked in three types of milk, making it a favorite treat for celebrations. No matter what you call it—pastel, torta, or bizcocho—our Tres Leches cakes are made with love and designed to bring sweetness to your life! Vlania’s Tres Leches and Pastelería