You can place all orders directly through Bakesy. Just choose your item, add your details, and complete the deposit. If you need help, feel free to message us! ๐
Do you require a deposit?
Yes! All orders require a 50% non-refundable deposit to secure your date. The remaining balance is due before pickup or delivery.
How far in advance should I order?
For cakes and customs, we recommend booking 1โ2 weeks in advance. Rush orders may be available depending on our schedule โจ
Do you offer delivery?
Yes, delivery is available for an additional fee depending on your location ๐๐จ
Where is pickup located?
Pickup directions will be provided once your order is confirmed. Please arrive on time so your treats stay fresh ๐ฐโจ
What size cake do I need?
Hereโs a quick guide:
6-inch: 6โ8 servings ๐ฐ
8-inch: 8โ12 servings ๐ธ
9-inch: 12โ16 servings ๐ฐ
If youโre unsure, weโre happy to help you choose!
What if I need to cancel?
You may cancel, but please note:
The 50% deposit is non-refundable
Cancellations within 48 hours cannot be credited
If you need to adjust your date or order, contact us as soon as possible ๐
How do I store my cake or treats?
Weโll share care instructions at pickup, but generally:
Keep refrigerated until serving
Transport on a flat, cool surface
Avoid heat and sunlight ๐โ๏ธ
Can I order last-minute?
Sometimes! Send us a message and weโll let you know our availability ๐
What if thereโs an issue with my order?
Please contact us within 2 hours of pickup or delivery with photos, and weโll be happy to help with kindness and care ๐โจ
