Orders, Payments & Deposits
All orders must be placed at least seven days in advance.
Full payment is required at the time of ordering. Orders are not confirmed until payment is received.
Payments are non-refundable once placed, as each item is made to order and time and ingredients are committed.
All prices include applicable sales tax, where required.
Cancellations & Changes
Changes or cancellations must be made at least 48 hours before pickup.
No changes will be accepted within 48 hours of pickup.
Orders canceled within 48 hours are non-refundable and non-transferable.
Pickup Policy
Pickup is available in East Grand Rapids.The exact address and pickup time will be provided in your confirmation message after the order is accepted.
If you are unable to make your pickup time, please notify us at least 2 hours in advance. Missed pickups may result in forfeited product with no refund.
Allergy Disclaimer
All products are made in a dedicated gluten free and dairy free home kitchen. However, the kitchen also processes eggs, soy, sesame, shellfish, and peanuts.Egg,soy, and sesame are prepared on shared equipment, which is thoroughly cleaned and sanitized between uses. While we take all reasonable precautions to minimize cross-contact, we cannot guarantee the absence of trace allergens.Our products may not be suitable for individuals with severe food allergies or anaphylaxis to EGGS and SOY. Customers are responsible for notifying us of any allergies when ordering and for informing anyone consuming the products of potential allergen exposure.
Liability
Vigilant Sweets is not responsible for any injury, adverse reaction, property damage, or other consequences resulting from the consumption, delivery, or handling of our products.We are also not liable for damage to goods after pickup or for issues caused by individuals not affiliated with Vigilant Sweets.
Photos & Content
We reserve the right to photograph and share images of completed orders for marketing purposes. No personal customer information will ever be shared.If you prefer your order not be photographed or shared publicly, please inform us at the time of booking.
Frequently Asked Questions
Q: Are your baked goods made in a commercial kitchen?
A: All of my treats are made in a home kitchen operating under Michigan’s Cottage Food Law. While this kitchen has not been inspected by MDARD, I follow strict food safety and cleaning practices to make sure everything is prepared with care.
🍪 Are all of your products gluten-free and dairy-free?
Yes! Everything I bake is always gluten-free, dairy-free, nut-free, and oat-free.
🌱 Do you offer vegan options?
Yes — many of my items are available vegan, and they’ll be clearly labeled on the menu.
⚠️ Can you guarantee your products are allergen-free?
While I take great care to minimize cross-contact, my kitchen also processes eggs, soy, sesame, and peanuts. If you have a severe allergy, please use your best judgment before ordering.
📅 How far in advance should I order?
All orders must be placed at least 7 days in advance.
📍 Where do I pick up my order?
Pickups are at the East Grand Rapids Community Center/Library (north parking lot near the water). Your confirmation message will include the exact details.
🚚 Do you offer delivery or shipping?
Not at this time — all orders are for local pickup only.
💳 When is payment due?
Full payment is required at the time of ordering. Orders are not confirmed until payment is received.
❌ Can I cancel or change my order?
Changes or cancellations must be made at least 48 hours before pickup. Orders canceled within 48 hours are non-refundable.