Q: How far in advance should I order? A: All orders must be placed at least 48 hours in advance. Larger orders may require more notice. Q: Do you offer delivery? A: At this time, orders are pickup only in Jacksonville, FL. The pickup address will be sent after your order is confirmed. Q: Can I mix cupcake flavors in one box? A: For freshness and consistency, each box is one flavor. I sometimes offer variety packs during special sales — follow me on Instagram for announcements! Q: What if I can’t make my pickup time? A: Please contact me as soon as possible. I cannot guarantee a new pickup time, and orders not collected during the scheduled window are considered forfeited without a refund. Q: Do you make custom designs? A: I currently offer my set menu flavors and designs. Special requests can be discussed, but may include an additional fee. Q: What payment methods do you accept? A: All orders are paid in full through Bakesy at the time of booking. Q: What’s in your Celebration Bento Boxes? A: They include a mini celebration cake + coordinating 5 cupcakes, perfect for birthdays and small gatherings! Launching next month — follow me for the release date.

How do I book? You can inquire through the contact form on our website. A 50% non-refundable retainer is required to secure your date. ⸻ How far in advance should I book? You can book as early as 7 days in advance although we recommend booking at least 10–14 days in advance. Dates fill quickly, and availability is limited. ⸻ What areas do you serve? We are based in Jacksonville, Florida and serve surrounding areas. Travel within 15 miles is included. Locations outside this range are subject to a $2.00 per mile fee (round trip). ⸻ What is included in the cake bar experience? Each package includes a fully styled mobile cake bar with cake bases, frostings, toppings, drizzles, guest service, setup, and breakdown. ⸻ Do you accommodate dietary restrictions? At this time, we offer standard recipes and are not able to guarantee allergen-free preparation. Guests with allergies should use discretion. ⸻ How many guests can you accommodate? We offer packages for up to 25, 50, and 100 guests depending on the experience selected. ⸻ Can I add more guests after booking? Yes, additional guests may be added up to 7 days before the event and are billed at $12 per guest, subject to availability. ⸻ When is final payment due? Final payment is due 7 days before your event. Events booked within 7 days require full payment at booking. ⸻ What happens if I need to cancel? All retainers are non-refundable. Cancellations after booking are subject to forfeiture of the retainer due to reserved date and preparation costs. ⸻ Is this just a dessert table? No, this is an interactive cake bar experience designed to be the centerpiece of your event, where guests build their own custom dessert onsite.