Frequently Asked Questions
What are your baking hours?
Thursday–Sunday: 9am-8pm
Orders placed on closed days or right before an off day will be processed on the next available business day.
What payment methods do you accept?
We accept:
• Zelle
• Venmo
• Cash App
• Cash
• PayPal
Do I need to pay a deposit?
Yes, a 50% deposit is required to secure your order. The remaining balance is due before pickup or delivery.
What is your cancellation or refund policy?
All sales are final. No refunds will be issued once an order is placed.
Can I make changes to my order?
Changes must be made at least 24 hours in advance. No last-minute changes within 24 hours of your order.
How far in advance should I order?
• Mini desserts: 24 hours notice required
• Custom cakes: 48 hours notice required
When will my order be ready?
• Orders placed before 12 PM → Ready next day
• Orders placed after 12 PM → Ready within 2 days
Yes! Delivery rates are:
• 0–10 miles → $10
• 10–15 miles → $20
• Free delivery on orders $100+ (within 15 miles of 33534)
