Taylor’d cakes

A deposit is needed in order to secure your order and event date and is always non-refundable. Deposits are 50% of the total order price. Being a small shop, Taylor’d Cakes is only able to take a very limited number of custom orders for any given week. We must often decline other orders in order to secure your place- in doing so we ensure that every order we take gets the proper amount of attention devoted to it. 

All cancellations must be made 2 weeks prior to delivery/pick up date and will be subject to a cancellation fee of 25% of total.  Any cancellations after the 2 weeks prior to delivery/pick up date will not receive a refund!  If you pre-paid in full, or placed a partial deposit, you will NOT get a refund if you cancel your order after the cancellation time frame. 

Often times, decorative elements of your cake will need to be made in advance to give enough time for drying. Therefore, a minimum of 72 hours notice is needed in order to change the pickup or delivery date on any custom order. Post-ponement requests are handled on a case by case basis as availability may be limited for future requested dates.  We cannot guarantee that we will be able to move your order to the new requested date or time. As long as 72 hours notice is given, we will always make our best effort to accommodate the request.  If change of pickup or delivery date is not requested within 72 hours notice, no partial credit will be received in the event that we cannot accommodate the date change. Sorry, no exceptions. 

DISCLAIMER:  Taylord Cakes reserves the right to post photographs/ images of any of our work on our website and other social media sites (with the exception of images showing the faces of customers without their prior written permission)