How do I place an order? Orders can be placed through our website. Orders are not confirmed until a 50% non-refundable deposit is received. Is a deposit required? Yes. A 50% non-refundable deposit is required to officially place and secure your order. The remaining balance is due on or before pickup. When will I receive order confirmation? Once your deposit has been received and processed, you will receive an order confirmation. Are your prices final? All prices listed are starting prices and subject to change. Additional fees may apply for custom designs, highly detailed themes, specialty requests, or rush orders. Do you charge a rush fee? Yes. A $75 rush fee applies to orders placed within the same week of the requested pickup date. What are your pickup days and times? Pickup is available Wednesday–Friday: 5:00 PM – 8:00 PM Saturday–Sunday: 12:00 PM – 4:00 PM Pickup is not available on Mondays or Tuesdays. Where is pickup located? Pickup is located at 4071 Foxboro Dr, 45416. Full pickup details will be provided with your order confirmation. Do you offer custom orders? Yes! Custom colors, themes, and designs are available for an additional fee. Please reach out in advance to discuss details and pricing. Can I make changes to my order? Order changes may be accommodated depending on availability and timing. Please contact us as soon as possible if you need to make an update. Do you offer boozy treats? Yes, boozy treats are available for adults 21+. Valid ID may be required at pickup. Do you offer refunds? Deposits are non-refundable. Due to the custom nature of our treats, all sales are final once an order is confirmed. Can you accommodate special requests or allergies? Please contact us in advance with any special requests. While we do our best to accommodate, we cannot guarantee an allergen-free environment.