Sweettime Store Policies 1. Payment & Cancellations Orders are confirmed once payment or the required deposit is received. Cancellations after production begins are not eligible for a refund. 2. Pickup & Delivery Please arrive during your scheduled pickup time. Late pickup fees may apply. Once an order leaves Sweettime’s care, we are not responsible for damage caused by transportation, handling, weather, or improper storage. Please follow all proper care instructions during pickup time. 3. Custom Orders & Allergies Please disclose all allergies or dietary restrictions when ordering. Sweettime handles common allergens and cannot guarantee an allergen-free environment. By placing an order, you agree to Sweettime’s policies.