Orders can be placed directly through my website. Once your order is submitted, you’ll receive a confirmation.
Where are you located?
I am based in the East Atlanta, Georgia area.
Do you require a deposit?
Yes, a 50% non-refundable deposit is required to secure your order. Full payment must be completed before pickup or delivery.
How far in advance should I place my order?
Please place orders at least 48–72 hours in advance. Larger orders or custom requests may require additional notice.
Do you offer refunds or cancellations?
Due to the nature of custom and made-to-order items, all sales are final. Please contact me immediately if there is an issue with your order.
Do you offer custom orders?
Yes! Custom orders are available depending on availability. Please reach out before ordering to discuss details.
Do you offer pickup or delivery?
Local pickup is available. Delivery may be offered for an additional fee depending on location and availability.
Do you offer shipping?
Yes, shipping is available for select items and shipping is done on Mondays and Tuesdays. Not all treats are eligible for shipping due to freshness and temperature sensitivity. Shipping fees vary based on location and are calculated at checkout. Once an order is shipped, delivery times are determined by the carrier and are not guaranteed.
Do you accommodate allergies or dietary restrictions?
Please note that all treats are prepared in a kitchen that may handle nuts, dairy, and other allergens. At this time, I cannot guarantee allergen-free products.
Are your treats made fresh?
Absolutely! All treats are made fresh to order using quality ingredients.
What payment methods do you accept?
I accept secure online payments through the website.
Do customers need to download the app to order?
No! The Bakesy app is only for bakers. Customers will never need to create an account or sign up to view invoices
