If you are late picking up a order, please call ahead of time and inform me you are late. If you are more than 30 minutes late, a storage fee of $15 will be charged. Can I pick my cake up at a later date than previously scheduled? -Yes, but there is a storage fee of $35 per day Why is my total different from the prices on the price list? -The prices on the price list sheet are starting prices only. Your cake is customizable to your specific design and cake flavor. Can I request a delivery? -ABSOLUTELY! However, there is a $125 minimum order. Delivery fee is .52 per mile + $15. No more than 15 miles I need to make a last minute change. How can I change my order? -If the order has not started, you can absolutely change your flavor or design within reason. I need to cancel my cake and would like a refund. -A refund cannot be possible if the order has started. The deposit will be applied to a future order. The date I need the cake for is not available. Can I put in a rush order? -Yes, however there is a $60 rush fee. What are you serving sizes? -The servings chart is listed in gallery. My cake fell/is messed up. Can you fix it? -Once order leaves my hands into yours, the cake/order is no longer my responsibility. It is up to the customer to handle all items with care per instructions given at time of pickup. Orders can be fixed, with a fee of $100, plus customer must drop off damaged items and pick up fixed product. Depending on damage done, some orders may require more special attention which may result in higher fees.