To ensure the best possible experience, please ensure you review our bakery policies below:
1. **Pickup Responsibility:** Once your order leaves our bakery premises, Sugar Tease Sweets is no longer responsible for any damages that may occur during transportation.
2. **Handling Instructions:** We highly recommend transporting cakes on a flat surface in your vehicle (e.g., the trunk or floor) and keeping them level and secure to prevent shifting.
3. **Temperature Sensitivity:** Cakes & macarons are temperature sensitive. Please avoid leaving your baked goods in a hot vehicle or direct sunlight, as this can cause melting or damage.
4. **Customer Inspection:** We encourage you to inspect your order at the time of pickup. Please ensure you are satisfied with the appearance and condition of your order prior to leaving the bakery.
5. **Pickup Window:** Please note that our pickup window time slots are scheduled to ensure timely and efficient service. If you arrive outside of your designated time slot, we may not be able to accommodate your pickup immediately. We appreciate your understanding and cooperation in honoring your scheduled pickup time.
6. **Release of Liability:** By accepting the cake and leaving our premises, you agree that Sugar Tease Sweets is not liable for any damage that occurs thereafter. We recommend careful handling to maintain the integrity of your cake.
Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you!
Sincerely,
Liana Tenorio
Sugar Tease Sweets
Cancellations / Refunds
To confirm your booking, we require 50% deposit at the time of reservation. The remaining balance must be paid in full prior to picking up or receiving your order. This policy is in place to protect against previous instances of non-payment and ensure a seamless experience for all clients.
Deposits are non-refundable if the order is canceled within 7 days of scheduled order date due to specialized supply investments. Order cancellations taking place prior to the 7 days are eligible for a full payment refund.
Refunds will be paid within 30 days of cancellation.
Please note: Any non-refunded balance may be credited toward future purchases.
Pickup / Delivery & Payment Methods
Pickup will take place in San Antonio, TX 78253
路 Delivery fee (0-10 miles): $10
路 Delivery fee (10-20 miles): $20
路 Delivery fee (20+ miles): custom quote
路 Deposit: 50% due at time of booking confirmation
路 Payment Methods: CashApp, Venmo, Zelle, Cash, Apple Pay or Credit Card Processing
Texas Cottage Food Law
This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.
Food items may contain: Milk, Dairy, Eggs, Nuts, Gluten, Cocoa