Frequently Asked Questions (FAQ) ❓ ⸻ How far in advance should I place my order? ⏰ We recommend booking at least 3–4 weeks in advance. Dates fill up quickly—especially around holidays and wedding season. Last-minute orders may be accepted depending on availability and will incur a rush fee. ⸻ What is the minimum order? 🍪 The minimum order is 2 dozen (24 cookies) per theme or design set. ⸻ How much do custom cookies cost? 💵 Prices vary based on design complexity: • Classic Set – $84/dozen • Detailed Set – $120/dozen • Luxury Set – $168/dozen Visit our Custom Cookie Offerings page for full details! ⸻ Do you offer allergen-free cookies? ⚠️ Our cookies contain wheat, eggs, and dairy, and may contain traces of nuts or soy. We do not bake in a nut-free kitchen. While we do our best to prevent cross-contamination, we cannot guarantee allergen-free products. ⸻ How are cookies packaged? 🎁 Cookies are individually heat-sealed for freshness (by request) and can stay fresh for up to 2–3 weeks at room temperature. Upgraded packaging options (custom tags, bows, boxes) are available for an additional fee. ⸻ Can I request a custom theme or character? ✨ Absolutely! We love working with your inspiration. We’ll never copy another baker’s exact design, but we’ll craft something special just for your occasion—Sugar Luxe style. ⸻ Do you ship cookies? 📦 At this time, we do not offer shipping. Orders are for local pickup only. ⸻ What is your cancellation policy? ❌ Deposits are non-refundable. Cancellations made less than 7 days before pickup are not eligible for refunds or credit. We appreciate as much notice as possible. ⸻ Do you offer cookies for corporate events, brands, or large orders? 🏢 Yes! We love working with businesses and event planners. Please contact us for custom quotes and bulk pricing.