Pick up address will be included in your order confirmation and available for you to access at any time. Pick up hours are from 10am-3pm, Monday- Saturday. Please arrive at the pickup location at your selected pickup time. The time chosen is your arrival time, not the time you should be leaving to head to the pickup location. This ensures there’s no overlap in other customers delivery/ pick up.

Orders may be canceled with at least 2 weeks’ notice prior to the pickup or event date. Any custom toppers, specialty decorations, or supplies that have already been purchased for your order will be deducted from the refund amount. Please note that we do not offer refunds for cancellations made within the same week that the order is due.

we recommend refrigerating your cake after pick up. For the best quality, remove the cake 1-2 hours before serving. this ensures the buttercream is soft enough.

For the best quality we recommend consuming your cake within 2-3 days if it doesn’t contain fruit filling. For fruit filling we recommend consuming your cake within 1-2 days.

yes! To ensure the quality of the cake, we can freeze it over night. This will give you a 6 hour grace period before having to refrigerate. We recommend blowing your a/c and stabilizing the cake on a flat surface.

All payment options for deposits are available when you receive your invoice. 50% deposit are required to be paid online. Remaining balances can be paid online or cash at pick up.