🧁 Preorder Basics When do preorders open and close? Preorders will be announced the day before the link is scheduled to go live and will close 24 hours later, or sooner if items sell out. How do I place an order? All orders must be placed directly through our preorder link. Items are limited and will automatically sell out once capacity is reached. Do you accept same-day or walk-in orders? No. Purchases must be preorder only. 📍 Pickup Information When is pickup? The date and pickup time will be confirmed in your order. Where is pickup? Pickup is in Haddon Township, NJ. The exact address will be sent to you in your confirmation email/text after purchase. Can someone pick up for me? Yes! They just need the name on the order. ⏰ Late Pickup Policy What if I’m running late? Please send a quick message — communication makes everything easier on both ends. A 15-minute grace period is built in. After that window, I will try my best to accommodate, but due to freshness and the volume of holiday pickups, I may not be able to extend the hold time. Thank you for respecting the schedule and helping pickup stay smooth for all families picking up that day. I appreciate you! 🥮 Product Questions How many people does an 8x8 cake serve? Each cake is freshly baked in a 8x8 foil pan with a secure lid and serves 8–12 people. For easy slicing, cut 3×3 for 9 standard portions or 3×4 for 12 smaller squares. Are your desserts freshly made? Yes. All cakes and lemonades are made fresh the day of or the evening before pickup to guarantee the best quality. Are your cakes nut-free or allergen-free? No — none of my recipes include nuts or nut ingredients. While some items do not contain nuts, our kitchen is not certified allergen-free. Some mix-ins may be produced in facilities that also process nuts. All desserts may come into contact with common allergens. 🍋 Lemonade Questions How long do the lemonades last? Lemonades stay fresh for 3–4 days in the refrigerator. Shake well before serving — we use real fruit and organic cane sugar. Are the lemonades organic? All lemonades are sweetened with organic cane sugar, and many flavors use pure fruit purées and real juices. 💳 Payment & Order Changes Do you offer refunds, cancellations, or order changes? All preorders are final sale. Ingredients and prep begin immediately, so we cannot offer cancellations or modifications once an order is placed. Do you accept CashApp, Zelle, Apple Pay, or cash? All orders must be placed and paid through the preorder link only. This ensures accuracy, inventory tracking, and order confirmation. 📦 Storage Instructions How do I store my cake? All cakes are made fresh for your table and finished with dairy-based glazes and sauces. For best quality and freshness: Keep cakes covered at room temperature for the first 24 hours. This maintains softness and prevents the glaze from becoming tacky. After 24 hours, refrigerate any remaining cake in an airtight container. This helps preserve the dairy-based glaze and prevents spoilage. Bring refrigerated slices back to room temperature before serving, or warm for 10–15 seconds to restore softness. Cakes will stay fresh for 2–3 days when stored properly. Freeze for longer storage. 🧡 General Questions What makes SoRayMe_Bakes special? Every dessert is made in small batches, layered with real ingredients, and crafted to feel like a memory you want to return to every time. We value connection over transaction — every order matters.