1. Where are you located, and do you offer delivery?
We're located in Simpsonville SC 29681, and currently only offer pick-up services. No delivery or shipping options are available.
2. How long does it take to confirm an order?
We carefully review and confirm orders within 1-2 days. You'll be informed every step of the way, whether it's approved or declined.
3. What's your policy regarding deposits and payments?
Full payment is required to secure your order. If payment isn't received within 48 hours, we'll have to cancel your slot.
4. How does pick-up work?
As a home-based bakery, pick-up appointments are essential. We'll provide you with the address upon confirming your order, so please be punctual.
5. Do you have any gluten-free options?
Unfortunately, we don't have any gluten-free options available at the moment.
6. What are the flavors of our cupcakes?
Our cupcake flavors include vanilla, chocolate, and vanilla funfetti. Each one is handmade from scratch using the freshest ingredients.
7. What type of buttercream do you use?
We use American buttercream, and it's only vanilla flavored. Every detail of our buttercream flowers are expertly piped by hand.
8. Are there any allergy considerations for your products?
Yes, our products contain wheat, eggs, milk, and dairy, so please be cautious if you have any allergies. Additionally, our products are made in a home kitchen that handles allergens such as gluten, dairy, peanuts, eggs, and other nuts. We cannot guarantee a completely allergen-free product.
9. How should I care for my cake after picking it up?
-During warmer months, ensure transportation in a fully air-conditioned vehicle.
-Handle the box carefully, supporting it from underneath.
-Keep the box flat during travel, either in the trunk or on the floor of the vehicle.
-While serving, avoid direct sunlight and keep cupcakes in a cool, dry place.
-Refrigerate the box until one hour before display and consumption.
-Enjoy within 2 days for freshness.
-Place any leftovers in an airtight container; they can be frozen for up to 3 weeks.