1. How do I place an order? Orders can be placed directly through text, DM, or website. For custom cakes or event orders, please submit a consultation request. 2. How far in advance should I order? Standard items can typically be ordered 48–72 hours in advance. Custom cakes and event orders may require additional lead time. 3. Where do I pick up my order? All orders are picked up at: 4015 Washington Road, Suite A, Augusta, GA 30907. You’ll receive a notification once your order is ready. 4. Do you offer delivery? At this time, pickup is available. Delivery may be offered for select events or large orders upon request. 5. Do you require a deposit? Yes. Custom cakes and event orders require a non-refundable deposit to secure your date. Standard menu items do not require a deposit. 6. What payment methods do you accept? Major cards, Apple Pay, and electronic payments are accepted. Payment is required before pickup. 7. Can I customize flavors or designs? Absolutely. Custom loaf cakes and event cakes can be tailored to your theme or celebration. Submit a consultation to discuss options. 8. What is your cancellation policy? Cancellations for standard orders must be made at least 24 hours in advance. Custom orders are non-refundable once work has begun. 9. How should I store my cake or cheesecake? Cakes should be kept refrigerated until serving. For best texture, allow them to sit at room temperature for 20–30 minutes before enjoying. 10. Do you offer allergen-friendly options? Items may contain dairy, eggs, wheat, and nuts. At this time, allergen-free options are not available