Saniyahs Sweets

1. **Order Placement:** - All orders must be placed at least 2 weeks in advance to ensure availability and preparation time. - A 50% deposit is required at the time of order placement to confirm your order. The remaining balance is due upon pick-up. 2. **Pick-Up Scheduling:** - Pick-up times are by appointment only and will be arranged during the order confirmation process. - Please arrive within your scheduled pick-up window. Orders not picked up within 30 minutes of the scheduled time may be subject to cancellation or additional fees. 3. **Order Modifications:** - Any changes to your order (e.g., flavor, size, design) must be requested at least 48 hours before the scheduled pick-up time. I will do my best to accommodate changes, but they may be subject to additional charges. 4. **Late Pick-Up Policy:** - If you are running late, please notify me as soon as possible. I will hold your order for up to 1 hour after your scheduled pick-up time. After that, your order may be subject to disposal or additional storage fees. 5. **Order Verification:** - Please verify the accuracy of your order upon pick-up. Once the order leaves my premises, I am not responsible for any damages or discrepancies. 6. **No Refunds or Exchanges:** - Due to the perishable nature of my products, I do not offer refunds or exchanges once the order has been picked up, unless there is a clear error on my part. 7. **Special Requests:** - I am happy to accommodate special requests or dietary needs where possible. Please inform me at the time of order placement to discuss options. 8. **Allergy Notice:** - My kitchen handles a variety of ingredients, including nuts, dairy, and gluten. While I take precautions, cross-contamination may occur. Please inform me of any allergies or dietary restrictions when placing your order. 9. ** DEPOSITS ARE NONREFUNDABLE Thank you for choosing Saniyahssweets🧁 for your special treats! I genuinely appreciate your support and trust in my creations. Your feedback is important to me—please let me know how I did and consider leaving a review to help me continue improving and sharing my love of baking with others. I look forward to serving you again!