How far in advance should I order?
A minimum 2-week notice is preferred to ensure availability. All orders must be submitted for approval first.
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Do you require a deposit?
Yes. A 25% non-refundable deposit is required to secure your order date.
The remaining balance is due 24 hours before pickup or delivery.
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What payment methods do you accept?
Payments are accepted through Zelle, Apple Pay, and Venmo.
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Do you offer pickup or delivery?
Pickup is in Tracy, CA.
Delivery may be available for an additional fee depending on location and availability.
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Can I send inspiration photos?
Yes! Inspiration photos are welcome and used as a guide when creating your order.
Exact replicas of another treat maker’s designs cannot be guaranteed.
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What happens after I pick up my order?
Once an order has been picked up or delivered and leaves my hands, Pretty Lil Pops is not responsible for damage caused during handling, transportation, or storage.
Treats should be kept in a cool, dry place away from heat and direct sunlight.
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Are deposits refundable?
Deposits are non-refundable, but they may be transferred and applied to a future order date if needed.