1. **Deposits**: All deposits are non-refundable and must be made within 48 hours of receiving your invoice.
2. **Full Payment**: Full payment is required one week prior to the scheduled pickup or drop-off date.
3. **Cancellations**: If you need to cancel your order, please notify us at least one week in advance for a potential rescheduling.
4. **Quality Assurance**: If you encounter any issues with your order upon pickup, please contact us within 24 hours so we can address your concerns.
How should I store my treats?
For optimal freshness, store your treats in a cool, dry place. Refrigeration may be necessary for certain items.
Do you offer delivery?
Delivery options may be available depending on your location. Please inquire when placing your order.
Can I customize my order?
Absolutely! We love creating custom treats. Please let us know your preferences, and we'll do our best to accommodate your requests.