Once the order leaves our hands we are not responsible for whatever happens after. Be mindful that some baked goods will require a climate controlled environment. We will inform you upon handoff if this applies to your order. All orders will be securely packaged however, try to keep movement to a minimum during transportation. If the cake was damaged, please reach out via text message so we can find some resolution or return to be fixed
How early can I place my order?
All orders must be placed 7 days prior to pick up date, if not, your order will not be accepted or considered rushed (extra fees may apply)
Do I have to put forth a deposit?
A 50% NON-REFUNDABLE deposit is required upon ordering. No deposit, no confirmed order. Please put in your deposit before the 7 day lead time is over or else your order will not be accepted or considered rushed
When do I pay the remaining balance?
Payment of remaining balance is due before pickup, CASH ONLY (payments of remaining balances made through cashapp, venmo, & or apple pay will require an additional processing fee)
Where can I find the pickup location?
Location of pickup will be available to you on the invoice sent to your phone number
What if I am late for pickup ?
The days prior to your pick up date we will discuss a pickup time that works for both parties. There will be a 10 minute grace period after discussed pickup time, no penalty. However, failure to be on time after your grace period is over, will result in a $10 added fee no exceptions. No payment no order. I am respecting your schedule so I expect the same in return
