Nieah’s Treats LLC

Please let the baker know when you are 10 minutes away. It's important to be on time because the treats will be taken out of the fridge in preparation for your arrival. The location is a public library. The address is: 12461 Oak Park Blvd NE, Blaine.

Thank You for Choosing Nieah’s Treats LLC! We appreciate your business and are honored that you have chosen us for your special celebration. At Nieah’s Treats, we guarantee that our service will meet the outlined standards. If you are not satisfied with our product(s) upon receipt of your order, please let us know immediately. Please note that once your order is accepted, we do not offer refunds. **Product use disclaimer** Nieah’s Treats is not responsible for damage or spoilage once products are picked up or delivered. Proper storage is the customer’s responsibility. **Customer designs disclaimer** Custom orders are handmade and may vary slightly from reference photos. Exact duplication is not guaranteed. **Alcohol Infusion Disclaimer** Select products may contain alcohol and are intended for customers 21 years of age or older. Valid ID may be required at pickup. **Allergy Disclaimer:** Please be aware of peanut allergies. Nieah’s Treats is a home-based kitchen that may use ingredients such as nuts, dairy, eggs, and wheat. We are happy to take allergy requests and will take reasonable precautions to minimize cross-contact; however, we cannot guarantee an allergen-free environment. Nieah’s Treats is not liable for any allergic reactions or illness resulting from consumption of products when proper disclosures have been made. **Refund Policy:** Nieah’s Treats LLC does not offer refunds or exchanges for custom products that meet our quality standards once the product(s) has been picked up or delivered and accepted by you or a designated party. We are not responsible for the product once it leaves our possession. **Deposit, Payments, and Cancellations:** - All online orders are final. A deposit of 50% is required for all orders. - All deposits are non-refundable but may be transferred to another order if necessary. No refunds will be issued. - If you place an order within 24 hours of booking and need to cancel, please inform the baker as soon as possible. - The remaining balance is due prior to delivery or upon pickup. **Delivery Terms:** - The delivery time must be confirmed one day in advance. - All delivery addresses must be provided on the order forms. - Delivery within a 5-mile radius of Blaine is free. - A flat delivery fee of $10.00 applies within a 20-mile radius; any distance beyond that will incur an additional charge of $0.75 per mile. - If you are not available to receive the delivery, a re-delivery fee will be required at the time of service. **Pickup Instructions:** - The pickup location is listed on your invoice. - Please note the time in the customer notes and contact the baker 10 minutes before your arrival. **Wait/Late Fees:** - Wait times exceeding 10 minutes will incur an additional fee of $5.00 for delivery or pickup. - All orders exceeding 10 minutes must reschedule the pickup time or delivery (a re-delivery fee will apply). **Fees:** (Note: These fees do not apply for party orders; all party orders must be submitted 2 full weeks in advance.) - Express Fee for orders placed with less than 4 days’ notice: $20 - Next-Day Orders: $35 - Same-Day Orders: $55 - Squeeze-In Fee: $25 (only applies during high-demand) **Photographs and Marketing:** At Nieah’s Treats LLC, we respect the privacy of our clients. We will not disclose client identities (including photographs, names, event details, and contract details) without consent. However, we reserve the right to photograph baked goods and use those images on our website, social media, and other marketing materials. We also reserve the right to use photographs for display or promotional purposes without compensation to you.

**Important Notice: Hot Weather Means Treats Will Melt!** **Cake Care Instructions:** - Always carry and hold the cake box and treats from the bottom. - Do not place the cake in direct sunlight, heat, or moisture. - Keep the cake in a cool environment at all times. - For best results, take the cake out 45 minutes before serving. - Transport your cake flat in an air-conditioned vehicle, and remove any loose objects. - Carry and hold the cake straight; do not tilt it. - Store leftover cake in an airtight container in the refrigerator.

To ensure the best taste and freshness of your cake pops, please follow these care guidelines: • Store cake pops in a cool, dry place away from direct sunlight. • If not consumed within 24 hours, refrigerate in an airtight container. • When refrigerated, allow cake pops to come to room temperature before serving for best flavor and texture. • Do not freeze decorated cake pops, as condensation may affect appearance and coating. • Consume within 3–5 days of purchase for optimal freshness. • Nieah’s Treats is not responsible for quality once products have been picked up or delivered.

To maintain freshness and quality, please follow these care guidelines: • Chocolate covered strawberries are best enjoyed the same day they are received. • Store in the refrigerator until ready to serve. • Remove from the refrigerator 15–20 minutes before serving for best flavor. • Keep in a single layer in an airtight container to prevent moisture buildup. • Do not leave at room temperature for more than 2 hours. • Do not freeze, as freezing will affect texture and appearance. • Nieah’s Treats is not responsible for quality once products have been picked up or delivered.

To ensure the best freshness, appearance, and flavor, please follow these care guidelines: • Store chocolate covered treats in a cool, dry place away from direct sunlight and heat. • If not consumed within 24 hours, refrigerate in an airtight container. • When refrigerated, allow treats to come to room temperature before serving for best texture and taste. • Do not freeze, as freezing may cause condensation and affect the chocolate coating. • Avoid exposure to moisture to prevent chocolate from blooming or separating. • Consume within 3–5 days of purchase for optimal freshness. • Nieah’s Treats is not responsible for quality once products have been picked up or delivered.