📦 Neciey’s Cake Bar Shipping Policy At Neciey’s Cake Bar, every Soft Life sweet is baked fresh and sealed with love before it leaves our kitchen. Please review our policy before placing your shippable order. 🕒 Order Processing • All orders are baked to order. • Please allow 1–3 business days for processing before your order ships. • Orders placed Thursday–Sunday will ship the following Monday or Tuesday to avoid weekend postal delays. 🚚 Shipping Details • We ship using USPS Priority Mail (1–3 day delivery) to ensure freshness. • You’ll receive a tracking number by email once your package has shipped. • Neciey’s Cake Bar is not responsible for delays, stolen packages, or damage caused by USPS handling. 💖 Packaging • All cookies, brownies, and treats are individually heat-sealed and packed in pink or white bakery boxes with crinkle paper for cushion. • We include a Soft Life care card with every box. • During warmer months, we may include ice packs for extra freshness. 🏠 Local Pickup If you’re in Augusta, GA — you can select “Saturday Market Pickup” at checkout. Pickup hours are 8 AM – 2 PM at 15 8th St (The Augusta Market). 💵 Payments We accept: • 💳 Card via Bakesy checkout • 💵 Cash App – $ChefLyfe25 • 🍎 Apple Pay – Alexis.Washington22@icloud.com ❄️ Storage & Freshness • Enjoy cookies and brownies within 5 days of delivery, or freeze for up to 2 weeks. • Keep sealed until ready to serve. ✨ Returns & Refunds Because all items are perishable, returns and refunds are not accepted. If your order arrives damaged, please email antionettewashington16@gmail.com within 24 hours with photos so we can assist.

💬 FAQ Q: Which items can be shipped? A: All cookies, brownies, blondies, cocoa bombs, and select treat boxes are available for shipping. Cheesecake cups and frosted cakes are pickup only. Q: When will I receive my order? A: Most orders arrive within 3–5 business days after placing, depending on your distance from Augusta, GA. Q: Do you offer free shipping? A: Yes! Use code FREESHIP75 on orders of $75 or more. Q: How do I store my treats once they arrive? A: Keep sealed at room temperature, or refrigerate/freeze to extend freshness.