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Frequently Asked Questions
1. How do I place an order?
You can place your order through our website by clicking “Start Quote/Order Here” . For custom orders, send us a message through our order form or DM us on Instagram @missmaysberries.
2. How far in advance should I order?
We recommend ordering at least 5 days in advance, especially for custom boxes or during holidays. Rush orders may be available for an additional fee—just ask!
3. Do you deliver?
Yes! We offer local delivery in Murrieta, CA and surrounding areas. Delivery fees vary based on distance. You can also schedule a free local pickup.
4. Can I customize my order?
Absolutely! From colors and themes to letters, numbers, and toppings—we love making your vision come to life. Just include the details when placing your order or message us for ideas.
5. How long do the treats stay fresh?
Our chocolate-covered treats are best enjoyed within 24–48 hours. Keep them refrigerated until you’re ready to serve for the freshest experience.
6. What’s inside the boxes?
Each box can include chocolate-covered strawberries, apples, fresh flowers, and custom touches like glitter berries or themed toppers. You can also request candy, cookies, or other sweet add-ons.
7. Do you offer allergy-friendly options?
Our treats may contain or come in contact with nuts, dairy, soy, and gluten. We do our best to accommodate allergies, but please note we are not a certified allergen-free kitchen.
8. Do you offer bulk or event orders?
Yes! We love doing party favors, dessert tables, and gift boxes for weddings, baby showers, and more. Reach out early so we can help plan your sweet setup.
9. What’s your cancellation policy?
Orders must be canceled at least 48 hours in advance for a partial refund. Custom orders and rush orders are non-refundable due to prep time and materials.
10. How do I store leftovers?
Leftover treats can be stored in an airtight container in the fridge. We recommend eating them within 1–2 days for best taste and texture.