De Kalb, Mississippi

Love-iland Sweets Treats and More

De Kalb, Mississippi

(61)

Policies

Order Minimum
$20
Typical Deposit
50%
Typical Lead Time
7 days

About the Baker!

I am Recious Miller-Eiland, an aspiring entrepreneur in the baking industry. As a child, I had a clear goal of making treats that were crafted with love and care. With the support of my family and faith in God, I have been able to turn my dream into a reality. I am continuously accomplishing my goals with hard work and dedication. I want to remind my younger self that dreams do come true, and that God provides us with the ingredients for our daily bread, but it is up to us to do the baking. I hope you will browse my website and consider me as your go-to baker!

Delivery/Pick Up

All orders can be picked up from the main location 300 Main Street DeKalb,MS 39328 and Philadelphia, MS(location given if needed). Preparer can meet customers in other surrounding areas. A delivery fee will be included in the initial balance($1.00 per mile). Traveling fees for catering and fruit/salad grazing depends on the location on the event.

Service Policy

All orders must have a retainer fee or full payment paid within 1 hour of placing the order. The retainer fee is half of the initial amount. The remaining balance is due 7 days prior to your order being fulfilled. If an order is being placed, and it is less than 30 days away, the full payment is due immediately. NO HOLDS!! An order without a payment is just an inquiry, and a form submitted without following the proper steps to

book services will be declined and cancelled permanently.

RETAINER FEE:

Paying a retainer fee states that the customer understands and agree to all these terms and conditions. Sending a payment states that the customer pay to hold your selected date. It is NONREFUNDABLE and NONREVERSIBLE. Total payments that are paid on orders that are

less than 30 days away are NONREFUNDABLE.

Please understand that the customer is responsible for paying the balance 7 days prior before that

EXACT date and not a day later (if not previously discussed). A scheduled reminder will be sent to remind you of your payment. If the payment is late 1-3 days for regular orders, a $5 late fee will be applied for every day late. If the payment is late 1-3 days for catering /fruit grazing, a $25 late fee will applied for every day late. As the customer , you acknowledge to pay for your services on time. It is to the customer’s knowledge and the provider that if the balance isn’t paid after 3 days of the final payment notice, services will not be rendered. No refunds are given!!! If creative freedom is given and the customer is not satisfied with the end result, NO REFUND WILL BE GIVEN!!!

CUSTOMERS DISCOUNTS:

Customer discount codes are applied to orders for customers who order on a regular basis. However, if last minute orders are being placed, the code cannot not be applied.

CANCELLATIONS:

Retainer fees are a non-refundable fee paid to request services for a specific date. These fees are to be paid as the stated date above and is non-refundable and non- reversible (INCLUDING SHORT NOTICE EVENTS).

***Short notice events are events expected 2-4 weeks before services are rendered ;they are to be paid in full at the time order is placed.***

If services are paid in full, only 50% is reimbursed if canceled before the 30 day grace period(DOES NOT INCLUDE SHORT NOTICE EVENTS). The other 50% is lost and is obtained for the retainer fee(DOES NOT INCLUDE SHORT NOTICE EVENTS). If necessary that services are cancelled after the 30 day grace period, the customer shall not be entitled to ANY REFUNDS, and the provider will retain the entire initial payment or full payment unless other options have been discussed about changing of dates. If services is 45 or more days away and the customer wishes to cancel, the customer has a 30 day grace period to do so, but no retainer fee will be issued.

PAYMENT PROCESSING:

SALE TAXES: 7% applied to overall service. All services listed is the base price, and pricing varies on design complexity or requests. Your order will be processed immediately after your payment has been made through Square link. Check email and text messages to retrieve invoice information.

Additional Information

Although all dates available will be open on the calendar, if a service is booked and need to be filled within the next 1-5 days, there will be a $75 rush fee for party treats, and $50 rush fee for cake orders, $25 rush fee for regular ordering, and it will be applied to the base price of the order. Catering rush fees are $350.

• Recreation of inspiration will not be identical , but the recreation will be similar to the customer’s request. Please do not submit AI photos for inspiration.

• All orders will come with care tips. The preparer is NOT responsible for treats that are out of their care after they have been picked up/delivered , so please make sure to follow all directions if given (e.g., refrigeration, handling with care, keeping away from heat).

•If you detect a problem with your order, please let the preparer know IMMEDIATELY, otherwise the problem cannot be discussed. However, if a problem is detected, the customer and preparer can discuss other options.

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