Q: How far in advance should I place my order? We recommend placing your order at least 7-14 days in advance. For larger or custom orders, 2–3 weeks’ notice is ideal. We often book up quickly, so the sooner, the better! ⸻ Q: How do I place an order? You can order by filling out the order form on our website, messaging us through Instagram or Facebook, or texting directly. Once your order is confirmed, you’ll receive an invoice with all the details. ⸻ Q: Do I have to pay in full when ordering? A 50% deposit (or full payment) is required to reserve your date. The remaining balance is due by the date listed on your invoice. Orders are not confirmed until the deposit is received. ⸻ Q: Do you offer delivery? Yes! Local delivery is available within [Tollhouse,Auberry,Prather area ] for a $7 flat fee. We typically meet at a central location such as the Walmart parking lot off Herndon and Clovis for convenience With out of town customers. ⸻ Q: Are the cookies individually wrapped? Yes! All cookies are individually wrapped and labeled with ingredients and allergy info to keep them fresh and safe. ⸻ Q: Do you accommodate food allergies or special diets? While we label all ingredients and allergens, our kitchen is not allergen-free. We regularly work with gluten, dairy, eggs, soy, and nuts. Please use caution if you have a severe allergy. ⸻ Q: Will my cookies look exactly like the inspiration photos? We love using your inspiration, but we do not copy another artist’s work exactly. Each set is a unique creation, handmade with care and creativity to match your theme! ⸻ Q: Can I cancel my order? Orders canceled at least 1 week in advance are eligible for a refund. After that window, refunds may not be possible due to the time and materials already used. ⸻ Q: Do you offer shipping? At this time, we do not offer shipping. All orders are for local pickup or delivery only, as required by California Cottage Food Law. ⸻