* INGREDIENTS: All baked goods, fillings, glazes, frostings, and icings (herein referred to as "Products") may contain or come into contact with soy, wheat, dairy, nuts, or other allergens. The Customer is responsible for informing The Business before confirming the order of any allergy issues. The Customer is also responsible for informing their guests of all allergy information. Accordingly, The Business will not be held liable for any allergic reaction from consuming said Products. Customers should eat all Products within a reasonable amount of time. Each order's accompanying "Product Care Card" will include suggested shelf and refrigerated life spans.

* ORDERS: We prefer receiving orders at least seven (7) days in advance for daily orders or fourteen (14) days or more for large orders, as we are consistently fully booked. We will, however, endeavor to accept short-notice orders where availability permits. Any Products ordered from a picture or photo of a product produced by any other baker can only be reproduced by The Business as our interpretation of the products and will NOT be an exact reproduction of the pictured products.

* DEPOSITS: We do not accept deposits. The Customer must pay the total amount due for the order when placing the order on our website. There are no exceptions to this policy. We prefer payment via the website; however, cash and Venmo payment is acceptable.

* DELIVERY AND PICKUP: We offer both delivery and pickup options. There is a non-refundable delivery fee, and we only deliver within a certain radius. The Business will discuss delivery details with the Customer during the order confirmation process. Suppose the Customer is not at the delivery location at the agreed-upon time and date, and we cannot contact the Customer after diligent attempts. In that case, we will transport the Product back to our premises, and it will be the Customer's responsibility to make arrangements to collect the Product. The Customer has 24 hours from the agreed-upon time to make contact; otherwise, the Products are considered abandoned and available for resale. Our pickup options include two location choices, and The Business will discuss pickup details with the Customer during the order confirmation process. There are no extra fees associated with the pickup options. Suppose the Customer does not pick up at the agreed-upon time and date, and we cannot contact the Customer after diligent attempts. In that case, the Customer will be responsible for making arrangements to collect the Products. The Customer has 24 hours from the agreed-upon time to contact The Business; otherwise, the Products are considered abandoned and available for resale. It is the Customer's responsibility to inspect the state of the Products before leaving the premises during a pickup/delivery. After completing the exchange of possession, the Customer is responsible for ensuring that the Products arrive at the destination safely and are stored as per our verbal instructions and the Product Care Card to achieve the best results for taste and quality. The Business is not liable for any damage, accident, or mishap that may occur after the exchange of possession.

* UNFORESEEN CIRCUMSTANCES: Suppose The Business has to cancel the order due to illness or any other unforeseen circumstance that affects its ability to produce the ordered Products. In that case, The Business will issue a full refund within seven (7) days of notifying the Customer. The Customer may refuse the refund and allow The Business to produce the Products on an agreed-upon date after the circumstances have subsided.