If I submit an order does that mean I’m all set and finalized?
No.
Submitting an order is only the first step in the process. A 50% deposit is required after submitting your order to secure it. Your order will not be confirmed until the deposit is received.
As for the remaining payment, I will send an email 48 hours prior to the pickup date.
Allergen warning
⚠️Products made by Little Crumb Co. may contain or come into contact with common allergens, including:
Milk, Eggs, Wheat, Soy, Peanuts, Tree Nuts (e.g., almonds, pecans, walnuts)
This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.⚠️
Cancellations / Refunds
🚫Cancellations:
For standard orders, cancellations must be made at least 1 week in advance.
For rushed orders, cancellations must be made within 48-72 hours of placing the order.🚫
💲Refunds:💲
Refunds are only considered under the following circumstances:
If the cake is damaged upon arrival.
If the order does not meet the agreed-upon quality or execution standards.
Please note that all 50% non-refundable deposits will not be reimbursed under any circumstances.
Damages
🧁All cake orders must be handled with care and kept on a flat, stable surface during transport.
Cakes should be kept away from direct sunlight and heat, as buttercream can melt in warm environments such as cars, rooms, or outdoor settings.
To ensure the cake remains intact, the space should be air-conditioned or kept cool until you reach your destination.🧁
⚠️ Once the cake is picked up, we are not responsible for what happens to the cake within that time.⚠️
🎂Once at your destination, place in your refrigerator until you are ready to serve. Remove your cake for about 30 minutes before cutting or serving.🎂
Modifications
If you need to change the size, flavor, or decor to your order, it must be made within 1 week of your order.
If you have a rushed order, you’ll need to let me know 4 days prior within the day of your order.
Charges will be applied for extra decor, specialty filling, and size of the cake.
Do you do fondant work ?
❗️We do not do fondant work at this time.
We will be using buttercream for all decorations. Anything that has to be drawn onto your cake will be charged accordingly❗️
Cake Care
🍰Always carry your cake on a flat, stable surface.
Keep the cake cool and away from direct sunlight or heat.
Store in an air-conditioned room or vehicle during transport.
Refrigerate the cake if not serving immediately.
Remove from the fridge 1-2 hours before serving for the best taste and texture.🍰
⚠️ Once the cake is picked up, we are not responsible for what happens to the cake within that time.⚠️
Photo References
Photo References are welcome ! While we strive to match colors and overall aesthetics, we do not create exact replicas of reference images. Each cake will have its own unique touch in our signature style. Please note that slight variations may occur, and absolute perfection cannot be guaranteed.