Placing an order is easy! Just head over to the main page and there will be an option to request an order. Depending on what you are ordering, there will be detailed questions for you to fill in.
Once I review your request, I’ll reach out to confirm availability, provide a quote, and walk you through the next steps. A prepayment or deposit may be required to secure your spot on my calendar.
Have a quick question before submitting a form? Feel free to send me a message—I’m always happy to help guide you!
How far in advance should I place my order?
To ensure your treats get the attention they deserve, I kindly ask for at least 1–2 weeks’ notice for all orders.
Each order is made from scratch and hand-decorated, and I put a lot of care into planning, baking, and designing every detail. Custom cookies and gourmet treats take time, not just to create, but to design, prep, bake, dry, and package beautifully. Booking in advance helps secure your spot on my calendar, especially during busy seasons or holidays!
Need something last-minute? Feel free to reach out. I’ll do my best if I have availability!
What is Royal icing?
Royal icing has a smooth, polished finish and dries firm to the touch. It adds a gentle crunch at first bite, then melts away, offering a mild vanilla sweetness that complements the cookie without overpowering it.
Why do you use tiered pricing for your sugar cookies, and how can I view your prices?
At Lille’s Sweet Journey, I offer tiered pricing for custom sugar cookies to give you flexible options based on the level of detail and design you’re looking for. Every event is unique, and this structure allows you to choose what fits your vision and budget best.
Tiered pricing reflects the time, ingredients, and intricacy involved in each design,simple cookies may fall under the first tier, while more detailed or themed sets land in higher tiers. This helps ensure you’re only paying for the level of customization you actually want!
You can find my sugar cookie pricing sheet pictured under the custom sugar cookie section. I’m currently working on adding pricing guides for gourmet cookies and brownies as well,stay tuned!
Do you offer local pickup or shipping?
At this time, I offer local pickup in St. Petersburg, Florida, and delivery within a 25-mile radius for an additional fee. I’ll work with you to coordinate a convenient pickup time or delivery window that fits your schedule.
I do not offer shipping for sugar cookies, as these hand-decorated treats are delicate and can break during transit, no matter how well they’re packaged. I want your cookies to arrive just as beautiful as they leave my kitchen, and local delivery helps ensure they stay picture-perfect for your special occasion.
If you’re unsure whether you fall within my delivery zone or need help arranging pickup, just reach out. I’m happy to help!
Why don’t you offer porch pickup or leave orders at the door?
Because we’re in sunny (and often sweltering!) Florida, I don’t leave orders unattended at the door or offer porch pickup. The heat and humidity can quickly affect the quality of your cookies and treats, melting icing, softening brownies, or even warping packaging. I want every order to be as fresh and flawless as possible when it gets to you, so I only do in-person pickups or scheduled hand-deliveries.
Do you accommodate allergies or dietary restrictions?
At this time, I do not offer allergy-friendly or specialty dietary options such as gluten-free, dairy-free, or vegan treats.
However, I do list all ingredients on each pre-packaged item so you can make the best decision for yourself or your loved ones. While I take great care in my kitchen, please note that all items are made in a home kitchen that may contain common allergens like nuts, dairy, eggs, and wheat.
If you have specific questions about ingredients, I’m always happy to chat before you place an order!
What is your cancellation and refund policy?
At Lille’s Sweet Journey, every order is made-to-order with love, time, and careful planning. Because of the nature of custom work and limited class/event spots, the following policies are in place:
🧁 Custom Orders (Cookies, Brownies, Gourmet Treats):
• A 50% deposit is required to secure your order. This deposit is non-refundable.
• The remaining balance is due before pickup or delivery.
• If you need to cancel your order, you must do so at least 7 days prior to the scheduled pickup/delivery date to receive a partial refund (if full payment was made).
• Cancellations made less than 7 days in advance are non-refundable due to the prep and design work already started.
🎨 Cookie Decorating Classes:
• Full payment is required to reserve your spot in a class.
• Classes are refundable only if canceled at least 48 hours in advance.
• No-shows or cancellations made within 48 hours of the class are non-refundable.
If you ever have a question about your order or class, please don’t hesitate to reach out. I’ll always do my best to accommodate when possible!
Tell me more about your cookie decorating classes
I offer fun, hands-on cookie decorating classes that are perfect for birthdays, girls’ nights, BYOB parties, kids’ events, or just a sweet excuse to get creative! Whether you’re looking for a private experience at your home or want to join one of my seasonal holiday classes, there’s something for everyone.
Class Details:
• Each class runs between 90 minutes to 3 hours, depending on the theme and skill level.
• Every guest receives 4–5 cookies to decorate, along with pre-filled icing bags, tools, and a box to take their creations home in.
• Classes include a pre-decorated cookie by me, plus a special recipe card as a take-home treat.
• Setup can be provided if needed—for an additional fee.
• I can host at your location of choice, or I can secure a venue for you (also for an added fee).
• Holiday-themed classes will be open to the public and posted seasonally for sign-up.
All classes must be paid in full to reserve your spot, and cancellations must be made at least 48 hours in advance to receive a refund.
Want to add decorations, a theme, or create a special experience? I offer customizable upgrades to make your cookie class extra sweet!
Do you sell non-edible items like cookie cutters and stencils?
Yes! In addition to sweet treats, I offer custom cookie cutters, food-safe stencils, and other baking accessories, perfect for fellow bakers, hobby decorators, and DIY cookie lovers.
• Most items are made to order, so please allow 3–5 business days for processing.
• Cookie cutters are 3D printed with food-safe PLA and available in a variety of sizes.
• Stencils are cut from food-safe mylar and sized to fit standard cookies and PYO designs.
• All non-edible items are available for shipping or local pickup.
• Custom designs are welcome! Just send me your idea and I’ll bring it to life.
These items will be listed under the offerings section on this site.
Do you offer edible logo or photo cookies?
I currently do not offer printed photo or logo cookies, but that may change as Lille’s Sweet Journey continues to grow!
However, depending on the design, I may be able to recreate your logo using a custom stencil. This works best for simple, clean logos and can still give a beautiful, branded look.
If you have a logo in mind, feel free to reach out—I’d be happy to take a look and let you know what’s possible!