Lauren’s Home Bakery

- A 50% down payment is required to secure the date for your order. The order is not officially placed until this payment is received. This payment is non-refundable. - The balance for your order is due prior to receipt of the items. -If there is a change of pickup date, please let me know at least 2 weeks in advance. I cannot guarantee my availability if there is a change, but I will do my best to help you out! - Orders placed within 2 weeks of your event could be subject to an added rush fee of 20%. It is best to place orders about one month ahead of time! - If there is an issue with your order, please contact me immediately so I can attempt to make it right.

- In most cases, orders will be picked up from my home in North Austin. The address will be provided the week prior to the pickup date. - For any cakes larger than 1 tier, I would highly recommend delivery. There will be a delivery fee added for any deliveries beyond 5 miles from my home. - I will ask that you inspect the cake and cookies when you receive them and sign a copy of the invoice. Once the item is in your hands, Lauren’s Home Bakery will not be held liable for any damages. Please see the section labeled “Cake and Cookie Care” for information on how to store items.

Cakes- Cakes will need to be stored in the refrigerator until 2-3 hours prior to your event so they remain structurally sound. This is especially important with a tiered cake or a cake being served outdoors on a warmer day. Buttercream icing gets very soft in the heat and can melt and cause the cake to bulge or tilt, even just sitting out in a warm room! Tiered cakes will be supported by dowels and a board between each tier as well as one long dowel traveling through the entire cake. Please be aware of this as you cut and serve the cake! If you are not sure how to cut the cake, please reach out and I can give you some advice! Cookies - Each cookie will be individually heat sealed for freshness and put into a bakery box. I primarily use glaze icing for decorating. Please keep the cookies out of direct sunlight and away from high heat as they will soften and the icing could melt. The cookies will stay good about 2 weeks on the counter. They can also be frozen for up to 3 months. To freeze, put the bagged cookies into an airtight container. When you are ready to serve, let them thaw completely in the container (I ususally wait 12 hours) before you open it. This will prevent condensation from collecting inside the cookie bags and damaging the cookies.