Custom orders are best placed 2–7 days in advance, depending on complexity. Special event cakes may need more notice.
Do you make custom cakes?
Yes, we create custom cakes for birthdays, weddings, and special events.
How do I order a custom cake?
You can place an order through our website with your design details and date. Once the request is sent, we will review the details and send over an invoice with your order details and total charge!
Do you offer delivery?
Yes, we offer delivery in select areas for qualifying orders. Pickup is also available during business hours.
How does pickup work?
We’ll notify you when your order is ready. Just come by during your scheduled pickup time.
Do you offer gluten-free or vegan options?
Sadly at this moment, we do not have select gluten-free and vegan items available. Availability may vary daily.
What payment methods do you accept?
We accept cash, credit/debit cards, and most major mobile payments.
What is your cancellation policy for custom orders?
Custom orders require advance notice for cancellation or changes. Deposits are non-refundable depending on timing.
Are your baked goods made fresh daily?
Yes, everything is baked fresh daily in small batches.
How should I store your baked goods?
We recommend storing items in an airtight container at room temperature or refrigerating cakes as needed.
Pickup Policy & Late Collection Terms
To ensure smooth operations and fairness to all customers, the following pickup policy applies to all orders:
* Customers will receive a 5-minute grace period after their scheduled pickup time.
* If an order has not been collected within 10 minutes of the scheduled pickup time, a $5 late pickup fee will be added to the order.
* If an order remains uncollected 30 minutes after the scheduled pickup time, the order will be considered abandoned and cancelled.
* Cancelled orders due to non-pickup are not eligible for a refund.
* By placing an order, customers acknowledge and agree to these pickup terms and fees.
