Frequently Asked Questions Q: How do I place an order? A: You can place an order directly through our website by clicking “Start Quote” or “Click Here” to submit your order request. Once received, we’ll review your details and contact you to finalize your order. For custom orders, text us at 210-602-7041 or send us a DM on Instagram (@khloes_konfections) and we’d be happy to bring your vision to life. Q: How far in advance should I order? A: We recommend placing your order at least 5 days in advance to ensure availability. Larger or highly customized orders may require additional notice. Q: Do you deliver? A: Yes! We offer local delivery throughout San Antonio and surrounding areas. Delivery fees vary based on distance. We also offer free local pickup for your convenience. Q: Can I customize my order? A: Absolutely! From colors and themes to letters, numbers, and decorative toppings—we love bringing your vision to life. Include your ideas when placing your order, or message us for inspiration. Q: How long do the treats stay fresh? A: Our chocolate-covered treats are best enjoyed within 24–48 hours. For the freshest experience, keep them refrigerated until you’re ready to serve. Q: What’s included in the boxes? A: Our custom boxes can include chocolate-covered strawberries, caramel apples, fresh florals, and luxe touches like glitter berries or themed toppers. Additional add-ons such as cookies, candies, and other sweet treats may also be requested. Q: Do you offer allergy-friendly options? A: Our treats may contain or come into contact with nuts, dairy, soy, and gluten. While we do our best to accommodate allergies, please note we are not a certified allergen-free kitchen. Q: Do you offer bulk or event orders? A: Yes! We love creating desserts for weddings, baby showers, birthdays, corporate events, and more. Contact us early so we can help plan your sweet setup. Q: What is your cancellation policy? A: Orders must be canceled at least 48 hours in advance for a partial refund. Please note that custom orders and rush orders are non-refundable due to preparation time and materials. Q: How should I store leftovers? A: Leftover treats should be stored in an airtight container in the refrigerator and enjoyed within 1–2 days for the best taste and texture.