How far in advance should I book my party rentals?
We recommend booking your rentals at least 2–4 weeks in advance to ensure availability, especially during peak seasons. However, we are happy to accommodate last-minute bookings when possible.
Do you deliver the rental items?
Yes, we deliver and pickup all of our rental items. Our team will deliver everything to your event location and pick it up once the event is over. Delivery fees may vary depending on the location and the size of your order.
What is your cancellation policy?
Cancellations must be made 5 days before the event for a refund of the rental amount (excluding the non refundable deposit). If canceled within 1-2 days, no refund will be provided.
Are the rental items cleaned before delivery?
Yes! All rental items are professionally cleaned and inspected before being delivered to your event. We take pride in offering clean, well-maintained equipment.
Can I pick up the rental items myself?
No we do not offer self pick up at this time.
Do you provide a warranty or guarantee on your rentals?
We do our best to ensure that everything is in working order when it arrives at your event. If there is an issue with any equipment during the event, please contact us right away, and we will resolve the issue as quickly as possible.
What is the process for booking a rental?
Booking is simple! Just give us a call at (919) 440-4490 or fill out our online reservation form. We’ll confirm availability, discuss your event details, and finalize your rental agreement. A deposit is required to secure your reservation.
Can I add more rentals after I’ve booked?
Absolutely! We understand plans can change, and we’re happy to add more items to your rental order. Just let us a call as soon as possible, and we’ll update your reservation.