Yes! We are able to ship cookies to anywhere in New York State!
Can I order from somewhere outside of New York State?
Unfortunately no, at this time we can only ship within New York State.
I live near Saugerties, do I have to have my order shipped?
Nope! You are welcome to select “pick up” as you are placing your order and you will receive a text or email (you’ll choose your preference while checking out) with the address where you can pick up your order, and then together we will figure out the perfect date and time for your pickup!
I have an issue with my order! Help!!!
Please email us at juliescrumptiousllc@gmail.com
What is the shelf life of Julie Scrumptious cookies?
For peak freshness enjoy our cookies within 3-7 days of receiving them (airtight container recommended)
Or freeze them in an airtight container for up to 3 months! Then allow them to thaw before enjoying!
We do not recommend refrigerating our cookies as it may dry them out and decrease their scrumptiousness
I placed my order but chose the wrong date to receive my cookies! Help me please!
Not to worry! Please email us at juliescrumptiousllc@gmail.com and we will be happy to adjust this for you!
Where is the pickup location?
The pickup location will be in Saugerties, NY. Once you place your pickup order the pickup address will be sent to you.
How will I know when my order is shipped?
We will send you an email or text (you will choose your preferred method during checkout) with the link to track your order once it is shipped!
I am picking up - WHY am I being charged for shipping!?
Great question! We have to automatically set the shipping fee for this site, but if you’re picking up just put “PICKUP” in the discount code section and it will remove the shipping fee!
Can I return my order?
No, we do not accept returns, but if there is an issue with your order please email us at juliescrumptiousllc@gmail.com and we will be happy to help!
Are your cookies vegan?
YES! Every single item in this shop is 100% vegan!
Do you have any nut free options?
All of our cookies contain COCONUT! And our Brownie Peanut Butter Chip contains PEANUTS.
Do you have any gluten free options?
Unfortunately we do not at this time
Are your cookies soy free?
Most of our cookies are soy free! Currently our only cookie containing soy is our Brownie Peanut Butter Chip Cookie. You will see the allergens on each listing while you’re placing your order.
Is the sugar used in your cookies vegan?
Absolutely! We use sugar that is processed in bone-char free facilities!
I have an uncommon allergy, where can I find more information on ingredients?
Please email us at juliescrumptiousllc@gmail.com and we would be happy to assist you!
Could there be allergen cross-contamination?
Since we are a Home Bakery, we cannot 100% guarantee no allergen cross-contamination, but our space is deeply cleaned before prepping, baking and packaging - making it highly unlikely that non-vegan allergens will be present. Cross-contamination between cookies is more likely - though we are very diligent in cleaning, our cookies are made on shared equipment with soy, peanut, and pecan.
Are your cookies certified Kosher?
Unfortunately our cookies are not certified Kosher at this time
Can I use a different form of payment?
Yes - for pickup orders you are welcome to pay cash at pickup or through Venmo - please email us at juliescrumptiousllc@gmail.com and we can assist you
Do you cater events?
Yes! Please email us at juliescrumptiousllc@gmail.com
