Cake Inquiries & Booking:
Thank you for your interest in Jaszmin’s Sweet Factory, where thoughtfully crafted desserts meet elegant design. It would be our pleasure to be considered for your special occasion.
Inquiry Response Time:
-Please allow up to 24 hours for a response to all inquiries.
-For general questions, contact us at JaszminSweetFactory@gmail.com.
Begin Your Experience:
-To get started, please complete our Cake Inquiry Form.
If your requested date is available, you will be contacted with detailed next steps.
Booking & Payment Policy:
-Clients must be payment-ready when submitting an inquiry.
-A 50% non-refundable retainer is required to reserve your event date.
-The remaining balance is due two weeks prior to the event.
-Retainer invoices must be paid within the stated timeframe. Unpaid invoices will result in the release of the date to another client.
-If you are unable to submit the retainer upon receipt of the invoice, please wait for confirmation of availability before sending payment.
Due to high demand, this policy ensures an exclusive and seamless booking experience for all clients.
Cake Design & Finishing:
-All cakes are finished in luxurious buttercream.
-Minimal fondant accents are available upon request to enhance select designs.
Confirmation:
-Once the retainer is received, a formal confirmation email will be sent within 72 hours.
We look forward to creating a beautifully curated cake that complements your celebration with elegance and intention.