We are a small business, and we often work irregular hours. So the best way to contact us would be by email or direct message.
Email: Jaii.sweets1@gmail.com
Instagram: _jaiis_sweets_
You can also click on the “Contact” tab to go directly to our email.
Can I place an order for the same day ?
No, not at the moment. Snack orders have to be placed 2 days in advance, and party orders have to be placed 2 weeks in advance.
Can I direct message (DM) you to place an order?
No, if you're looking to place an order please use the website. Once your order is placed we will reach out to you.
Can I talk to anyone before I place an order on the website?
Yes, if you have any questions please feel free to email or direct message us.
Email: Jaii.sweets1@gmail.com
Instagram: _jaiis_sweets_
You can also click on the “Contact” tab to go directly to our email.
If I don’t place my order on time will I be turned away?
It all depends on what your are trying to order, and a late fee of $10 per dozen/item does apply.
Do you offer sugar-free, vegan, or gluten-free items?
No, we do not offer any sugar-free, vegan, or gluten-free items.
Do you work with peanuts, almonds, pecans, or any other nut products?
Yes, we do work with fresh nuts, and other nut products. If you are allergic please let us know when placing your order.
How many layers are in your cakes?
All of our cakes are made with 4 layers, except for a sheet pan cake. Our sheet pan cakes are the only cakes that are made with 2 layers.
Can you ship items such as strawberries, pralines, etc?
No, we currently are not shipping any items. Everything is local pick up.
Do you deliver?
No, we currently do not deliver. All orders are to be picked up.
Should I refrigerate or freeze my items?
Yes, you should refrigerate/freeze certain sweets that you have purchased. Don’t worry we will let you know how to care for your sweets before you leave the pickup location.
