Frequently Asked Questions (FAQ) Q: How do I place an order? A: Orders can be placed directly through our website. Just select your items, add them to your cart, and checkout. Q: When are orders due? A: All orders must be placed by Monday for Thursday pickup (9 a.m.–2 p.m.). Q: Where do I pick up my order? A: Pickup is at our Saratoga Springs home bakery. The exact address will be shared at checkout. Q: Can I request a special pickup time? A: Yes! We understand schedules vary. Contact us to arrange a pickup outside our standard Thursday window. Q: Do you offer delivery? A: At this time, we offer pickup only. Delivery may be available in the future. Q: Are your products nut-free or allergy-friendly? A: We bake in a home kitchen where common allergens (nuts, dairy, eggs, wheat) are present. While we do our best to prevent cross-contact, we cannot guarantee allergen-free products. Q: Do you take custom orders (cakes, events, etc.)? A: Yes! Reach out with your request—we love creating special bakes for weddings, birthdays, and celebrations. Q: How do I pay for my order? A: Payment can be made securely online at checkout.